office update

D

d. williams

i'm having an issue when trying to run the office update
from the web. it scans for updates without problem and
determines that i need updates starting from service pack
1. i click 'start installation' and a second window pops
up, in which i again select 'start installation.' next i
agree to the eula and the installation begins.

the installation gathers required information and
configures the update, which i presume is the part the
instructions said would require my original cd. with the
cd in, it continues until i get the error:
--
Error 1328. Error applying patch to file
C:\Config.Msi\PT24F.tmp. It has probably been
update by other means, and can no longer be modified
by this patch. For more information contact your patch
vendor.
--
i get an error with a different file each time i tried.
one of the troubleshooting pages i went to said i could
try copying the contents of the cd to a folder and using
that as the install cd in place of the disk itself. is
there something wrong with my disk? is there anything
else i can do to get this updated?

thanks,
d.
 

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