Office updates fail to install

[Hank]

There were 4 updates that downloaded through automative updates for office on
May 9th; these are described as security updates. They are: CAPICOM
KB931906; Office xp KB934705; Word 2002 KB 934394; Excel 2002 KB934453. The
CAPICOM file initialize and installs and the other three fail to install.
These try to install now each time I shut down. The CAPICOM installs over
and over and the others fail. I have attempted to install exach separately
without sucess. Any ideas about what to do to fix this?

 

[Peter Foldes]

You can try the below . Post back with result please


1st Rename Office subkeys


Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.


1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0


4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.


2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates