Office updates not working

[Totem]

When I click on check for office updates, it says I have a Macintosh but I
have windows! This worked before, why is it not working now?

 

[Chris Schatte]

Totem,
Have a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;832765
"You are viewing this page with an unsupported web browser"

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Totem]

Dear Chris Schatte,
Thanks, the first article you recommended helped me out. It turns out that
Norton AV and firewall must be disabled to the updates! Hope I don't catch a
bug now!
Thanks again,

Totem.

 

[Chris Schatte]

Totem,
Norton is notorious in interference with Office in several ways. Reboot your
system after applying Office updates and your av/firewall app should return
to "enabled" status. Thanks for your reply.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities