office updates

S

steve in raleigh

when trying to download (or check for) office updates, i
get a screen that says "error...unable to check for
updates on this computer". then, it lists reasons that
could be possible. i am the only user of this computer
and not on a network. the only two possibilites are #3
and #4...the windows installer patch files (.msp) are
missing or i upgraded from windows installer 1.0 to 1.1
(i don't think i did this, but who knows). can someone
help me figure out how to fix this? please be specific
in your answer and feel free to e-mail me directly.
thanks. i use xp home and it's office xp, too.
 

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