Office Updates

B

Benita

I have an HP Pavilion machine running XP. Word in
particular keeps crashing and OCR advises downloading an
update. However, during the download I am requested to
insert the original Office 2002 CD. The machine came with
the software preloaded. HP are unable to supply anything
other than system restore discs. They say that the vendor
should have supplied CD's. The vendor doesn't want to
know. Has anyone else encountered this problem? And if
so, what the blazes did you do about it?!
 

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