Office Upgrade Error 1608

[Linda]

I bought a new HP a250n just a few days ago. I tried to
install my Microsoft Office 2000 Upgrade. Got an error
message telling me that it couldn't find any previously
installed compliant products on the machine for
installing the product. I realized then that my new
computer came preinstalled with Word Perfect and not
Microsoft Works as had my previous two computers(all with
Windows XP). I went
out and bought the new Microsft Works version 7 and
installed it - thinking this would enable my 'Office
upgrade" installation. No such luck - I got the error
message 1608, again saying 'could not find any previously
installed compliant products on the machine for
installing this product".
Am I out of luck on this one - or is there something I
can do to get the upgrade installed. Any help would be
much appreciated - I paid almost $400. for the upgrade
program and another $80. today for Works..so hope someone
has some ideas for me. Thanks
..

 

[Don MacDougall]

I bought a new HP a250n just a few days ago. I tried to
install my Microsoft Office 2000 Upgrade. Got an error
message telling me that it couldn't find any previously
installed compliant products on the machine for
installing the product. I realized then that my new
computer came preinstalled with Word Perfect and not
Microsoft Works as had my previous two computers(all with
Windows XP). I went
out and bought the new Microsft Works version 7 and
installed it - thinking this would enable my 'Office
upgrade" installation. No such luck - I got the error
message 1608, again saying 'could not find any previously
installed compliant products on the machine for
installing this product".
Am I out of luck on this one - or is there something I
can do to get the upgrade installed. Any help would be
much appreciated - I paid almost $400. for the upgrade
program and another $80. today for Works..so hope someone
has some ideas for me. Thanks
.

To qualify as an upgrade product your version of Works must pre-date the
release of Office 2000. Works Version 7 post-dates the release of Office
2000.

You can use your Office 2000 upgrade CD to qualify for Office XP upgrade.
You do not need to install the Office 2000.

You may be interested in the upgrade information from Office XP {new
purchase} to Office 2003 here:
http://www.microsoft.com/office/preview/techguarantee.asp

Don