Office v. X 10.1.2 Update Problem! Can't find office installation

[Michael Weisser]

Hello,

i know that there are many other postings regarding the update problem
but all the tipps provided didn't solve my problem.

If i run the "Office v. X 10.1.2 Update" the installer says that
Office is not installed on my machine but this is not true.

I tried the following with various tries of starting the update again:
- Start the disk / permission util
- Renamed the Office folder to "/Applications/Office"
- Moved the Office folder to "/Office"
- Removed the network plug

I reinstalled the Office a couple of times and also reinstalled the
whole OS X 10.3 but nothing.

Please can anybody give me a short advise how I get this update
installed!
Btw most office be registered before i can apply the patch???

Many thanks in advance.

Kind Regards
Michael

 

[J.E. McGimpsey]

Hello,

i know that there are many other postings regarding the update problem
but all the tipps provided didn't solve my problem.

If i run the "Office v. X 10.1.2 Update" the installer says that
Office is not installed on my machine but this is not true.

I tried the following with various tries of starting the update again:
- Start the disk / permission util
- Renamed the Office folder to "/Applications/Office"
- Moved the Office folder to "/Office"
- Removed the network plug

I reinstalled the Office a couple of times and also reinstalled the
whole OS X 10.3 but nothing.

Please can anybody give me a short advise how I get this update
installed!
Btw most office be registered before i can apply the patch???

Many thanks in advance.

Your Office installation should normally be in the

<HD>:Applications:

folder, in a folder named

Microsoft Office X


If you've reinstalled Office a couple of times, I suspect you have a
hodge-podge of files scattered around your hard drive. Run the
Remove Office application from the Value Pack folder of the Install
CD, then reinstall office again. Leave it where the installer puts
it (or, if you drag and drop, drop it in the Applications folder).
Install anything needed from the Value Pack, then run the 10.1.2
updater again.

 

[Doug]

I am having the same trouble, and have carefully reinstalled a few
times to be sure that the Office folder landed in the right place.
However, I have not tried the remove step. (I had been copying over
the top.) I will try that next.

I also find that I cannot use the 10.1.3 update, but that might be
because I have not completed the 10.1.2 update.

 

[J.E. McGimpsey]

I also find that I cannot use the 10.1.3 update, but that might be
because I have not completed the 10.1.2 update.

Note that you can skip the 10.1.3 update if you're applying the
10.1.4 update.

 

[Michael Weisser]

Your Office installation should normally be in the

<HD>:Applications:

folder, in a folder named

Microsoft Office X


If you've reinstalled Office a couple of times, I suspect you have a
hodge-podge of files scattered around your hard drive. Run the
Remove Office application from the Value Pack folder of the Install
CD, then reinstall office again. Leave it where the installer puts
it (or, if you drag and drop, drop it in the Applications folder).
Install anything needed from the Value Pack, then run the 10.1.2
updater again.

I used the "Remove Office application" from the value pack and
reinstalled office with the default installer but always the same. I
also reinstalled the whole Mac OS X 10.3 Panther on a clean, formatted
disk and then installed Microsoft office only but no way... It's so
painful...

Any help is highly appreciated

Thanks in advance
Michael

 

[Doug]

My problem now solved.

I posted yesterday that I was experiencing the same difficulty as Mr.
Weisser. After a sequence of events too trivial to enumerate, I came
to realize that I could not install the Office 10.1.2 or 10.1.3
updates because my original software already had those updates
incorporated - i.e., they were not necessary. I confirmed this by
trying, successfully, to install the Office 10.1.4 and 10.1.5 updates.
(I found those more recent updates on the Microsfort website
yesterday, and learned that not every link to Office v.x updates leads
to all the recent update installers.)

There was no easy way to know that the original cd had been updated at
the time of printing. In retrospect, I should have checked the
individual application version numbers and compared them against those
listed in the Read Me files for each update.

 

[John McGimpsey]

There was no easy way to know that the original cd had been updated at
the time of printing. In retrospect, I should have checked the
individual application version numbers and compared them against those
listed in the Read Me files for each update.

Another way is to look at the version number of

Microsoft Office X:Office:Office Component Plugin

 

[Michael Weisser]

Thats it!!! So the problem was that our office cds contains a newer
version... I could start with update 10.1.4... And i waste so much
time...

Thank you so much Doug

Regards
Michael

 

[Mickey Stevens]

Another way is to look at the version number of

Microsoft Office X:Office:Office Component Plugin

Actually, the file you're looking for is
Microsoft Office X:Office:Microsoft Component Plugin