Office v.X files don't open when double-clicked

[dano]

With Word not running, double-click on a .doc file and Word opens, then
opens the file.
Close the file.
Go to desktop and double-click file - Word app comes to the front but
the file does not open.
Same behavior with Excel and PPT files.

(User hasn't reported any others, but that doesn't mean they don't do
the same thing.)


We have deinstalled and reinstalled Office (upped to 10.1.5), but that
did not affect the problem.

Any suggestions as to where to troubleshoot?
Problem seems related to the Finder and not to Word, Excel or
PowerPoint, but it manifests in the latter.

Seems to me it might be a pref or plist file.
We're still working on it, so might be able to add more to the symptoms.

 

[Ramón G Castañeda]

With Word not running, double-click on a .doc file and Word opens, then
opens the file.
Close the file.
Go to desktop and double-click file - Word app comes to the front but
the file does not open.
Same behavior with Excel and PPT files.

(User hasn't reported any others, but that doesn't mean they don't do
the same thing.)


We have deinstalled and reinstalled Office (upped to 10.1.5), but that
did not affect the problem.

Any suggestions as to where to troubleshoot?
Problem seems related to the Finder and not to Word, Excel or
PowerPoint, but it manifests in the latter.

Seems to me it might be a pref or plist file.
We're still working on it, so might be able to add more to the symptoms.

Dano,

Try Repairing Permissions with Apple's Disk Utility BEFORE AND AFTER any OS
update as well as BEFORE AND AFTER installing any software that uses an
installer. I know it sounds like OS X voodoo, and it is; but it certainly
can't hurt and it often solves many problems.

Also, unless the machine is on 24/7 so that the Cron Scripts can run at
night as scheduled, run Cocktail. It runs the daily, weekly and monthly
scripts at once, on command, and it also does other maintenance like
Prebinding the System.

The issue you describe is common in Panther.