office web components export to excel greyed out

H

Hutch

Using Office XP / Analysis services SP3

I have created a few web pages from excel pivot table
services. In my network I have no problems.
I have created the exact replica SQL server, analysis
server and data in another office. When the other office
views the web pages, created by me and the other network's
excel, they are unable to view the "export to excel icon"
its grayed out.
The only difference is the machine, so I am guessing it is
a version issue.
My version of excel, which works, is version
10.2614.2625. Their version is higher, not sure of the
exact version.
If add:
<OBJECT CLASSID = "clsid:5220cb21-c88d-11cf-b347-
00aa00a28331">
<PARAM NAME="LPKPath" VALUE="license.lpk">
</OBJECT>
to their web pages using a key generated by my version
office it works no problem. If I generate a key off
theirs it does not work.
I checked the Microsoft kbase and didn't find anything.
Could they have a bad office XP installation or something?

Thanks

Hutch
 

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