Office Word has stiopped working.

[Marko]

Word 2007 is suddenly acting up.
I can open the program and can work in it and save my work.

BUT when I shut Word down I get a message telling me:
"Microsoft Office Word has stopped working

Check online for a solution and close program
Close program"

No solution online.
I've done a repair installations .....and the proplem remained.
I've uninstalled Office 2007 and re-installed it.....and the problem remained.

All other Office 2007 programs appear to working normally.

What can I do next to get Word back to normal??
Please help.

 

[Jay Freedman]

The most likely source of the problem is a damaged Normal.dotm
template or a bad add-in. Reinstallation doesn't replace either of
these, so it's usually useless.

Follow the steps under "If Word crashes as soon as it opens" in
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm -- but note
that Word 2007 uses a different extension for the template, .dotm
instead of .dot. Despite the article's title, these steps will also
help to diagnose problems on closing as well as opening.

 

[Marko]

THANK YOU!
It turned out that renaming the normal.dotm file didn't fix it BUT deleting
the Word/Data entry in the registry did. Word is back to normal.
Thanks,
Marko