Office X won't start

[Pim]

Do you know that there is anything change about the Office X running
on OS X? One of my Machine which is running OS X can not open any
Office X application. It appear that when you launch the application,
there is an error message said " The application Word has unexpectedly
quit. The system and other applications have not been affected" Any
suggestion?

 

[Erik Alexander]

Do you even get to a splash screen?

Most likely you need to use the "Remove Office X" application from the
Office CD, and then reinstal Office from scratch. The, use the
updaters in this order:

10.1.2
10.1.4
10.1.5

Good luck!

Erik

 

[Corentin Cras-Méneur [MVP]]

Do you know that there is anything change about the Office X running
on OS X? One of my Machine which is running OS X can not open any
Office X application. It appear that when you launch the application,
there is an error message said " The application Word has unexpectedly
quit. The system and other applications have not been affected" Any
suggestion?

Beside updating Office all the way to 10.1.5, there are several things
you should try:

Go to the preference folder in your account and look for the Microsoft
folder there.
In this folder delete the "Carbon Registration database" and the "Office
font cache (10)".

If you're lucky it should do the trick.

Otherwise, two things can make Office crash like that:
An outdated DivX codec for Quicktime
A cirrupted font. Looking for corrupted fonts on a hard drive is rather
tedious, You can try using a dedicated app like FontDoctor (even in demo
mode).


Corentin