Office XP After Windows 2000 Upgrade

[Anonymous]

I'm having quite a bit of trouble with Office XP after
upgrading Windows 98 to Windows 2000 Professional. I have
experienced this same problem on two seperate
workstations. If Office XP is already installed on a
Windows 98 workstation, and that workstation is upgraded
to Windows 2000 Professional, Office XP no longer opens
properly in any user account other than the administrator
account. It prompts for the CD, but after attempting
to "install" something it does not resolve the problem.

Help! Any ideas?

Anonymous

 

[Anonymous]

I have searched Microsoft's Knowledgebase for a solution
to this problem with no success. I have also searched
Microsoft newsgroups and the web via Google. Can anyone
provide any insight into this problem?

Anonymous

 

[Courtney]

Actually, Microsoft warns you about part of this.

If you upgrade the O/S, you must reinstall any Office products.

What they don't tell you is that if there are any Office files on the
system during the upgrade, they become the property of the administrator
(the system administrator, not an account with administrator rights).

Completely uninstall Office, reboot, then reinstall.

courtney sends....

 

[Anonymous]

This hasn't solved the problem. I have completely
uninstalled Office, using the Add/Remove Programs icon in
the Control Panel, rebooted the computer, and performed a
complete installation from the administrator account upon
reboot. It's still asking for the CD when attempting to
open Office applications from other user accounts. When I
insert the CD, it appears as if it's going to proceed but
instead displays an error message that refers to a "patch
package" not existing. Can anyone provide any help?

Anonymous

 

[anonymous]

Is there really no one out there that has experienced this
problem? I've had it happen consistently on three
seperate workstations. Help!

Anonymous

 

[Anonymous]

Okay. I give up. I'm reinstalling the operating system
on these three workstations. It can be so frustrating to
work with Microsoft products--especially when Microsoft
can provide absolutely no help without charging hundreds
of dollars. That's monopoly power, I guess.

Anonyomous