Office XP and OGA...

[Duncan McC]

Having some problems on one computer on a network - just the one
computer is "stuck".

OS is XPP, fully patched, connected to domain - SBS 2003 R2 Premium.

Office is 2002(?) XP - 'cept for Outlook, which is updated by the SBS
domain join to Outlook 2003.

There is the wee OGA blue star icon in the system tray.

I have completed the:

How to troubleshoot problems that you may experience when
you try to activate an Office product:
http://support.microsoft.com/kb/903275/en-us

See: "Method 2: If the Opa11.dat file or the Data.dat file is corrupted"

per Carey Frisch post in this group.

Office has (re) activated OK - but the blue OGA start icon remains.

I double-click it, it says Office is sucessfully activated - but the
icon doesn't go away.

How do I get rid of the thing?

 

[Duncan McC]

Having some problems on one computer on a network - just the one
computer is "stuck".

OS is XPP, fully patched, connected to domain - SBS 2003 R2 Premium.

Office is 2002(?) XP - 'cept for Outlook, which is updated by the SBS
domain join to Outlook 2003.

There is the wee OGA blue star icon in the system tray.

I have completed the:

How to troubleshoot problems that you may experience when
you try to activate an Office product:
http://support.microsoft.com/kb/903275/en-us

See: "Method 2: If the Opa11.dat file or the Data.dat file is corrupted"

per Carey Frisch post in this group.

Office has (re) activated OK - but the blue OGA start icon remains.

I double-click it, it says Office is sucessfully activated - but the
icon doesn't go away.

How do I get rid of the thing?

OK, while writing this post I rebooted the machine (remotely, which
takes a bit longer than normal given I wait a minute more after the ping
<wk.station> comes back to RDP on), and all is well.