Office XP Eula pop up

[Craig Hudson]

Just installed Office XP. I now get the EULA pop up everytime I open an office app. I have accepted it several times and it still pops up when I start and office product. My account has administrative privledges. I have tryed to log on as the other 2 users on this machine and accept the EULA. I have performed an office repair. Still broken

Any help appreciated.

 

[Mary Sauer]

Have you activated the product?

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

Just installed Office XP. I now get the EULA pop up everytime I open an office app.

I have accepted it several times and it still pops up when I start and office
product. My account has administrative privledges. I have tryed to log on as the
other 2 users on this machine and accept the EULA. I have performed an office repair.
Still broken

 

[Susan Ramlet]

Hi, Craig,

Have you tried logging in as "administrator" and accepting? (Not as a user
account with administrative privileges)

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.

Just installed Office XP. I now get the EULA pop up everytime I open an

office app. I have accepted it several times and it still pops up when I
start and office product. My account has administrative privledges. I have
tryed to log on as the other 2 users on this machine and accept the EULA. I
have performed an office repair. Still broken

 

[Craig Hudson]

Hi Susan
Not to sound silly , but how do I log in as administrator? The only options I see are my users that are created. Do I have to go back to the traditional NT/2000 startup screen in order to type in administrator? Is that possible in XP?
Thanks for taking the tim

Craig

 

[Susan Ramlet]

Not silly at all! Hope this helps:

Windows XP Home Edition or Windows XP Professional in a Workgroup
-------------------------------------------------------------------------
To log on as Administrator:
Restart the computer. After the Power On Self Test (POST), press the F8 key.
On the Windows Advanced Options menu, use the ARROW keys to select Safe
Mode, and then press ENTER.
When you are prompted to select the operating system to start, select
Microsoft Windows XP edition (where edition is the edition of Windows XP
that is installed), and then press ENTER.
On the To begin, click your user name screen, click Administrator.
Type the administrator password, and then press ENTER.

NOTE: In some cases, the Administrator password may be set to a blank
password. In this case, do not type a password before you press ENTER.
Click Yes to acknowledge that Windows is running in Safe mode.

Windows XP Professional in a Domain
---------------------------------------
To log on as Administrator:
In the Welcome to Windows dialog box, press CTRL+ALT+DELETE.
Type the logon information for the Administrator account, including the
password, and then click OK.

NOTE: In some cases, the Administrator password may be set to a blank
password. In this case, do not type a password before you click OK.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.

Hi Susan,
Not to sound silly , but how do I log in as administrator? The only

options I see are my users that are created. Do I have to go back to the
traditional NT/2000 startup screen in order to type in administrator? Is
that possible in XP?

 

[Craig Hudson]

Hi Susan
Thanks so much for the help!

I was able to log in as Admininstator using your instructions, however, it did not solve the pop up EULA problem. Any other suggestions

I hate it that the copy protection only affects the legitimate users .GRRR!

Anyways, any other hints would be appreciated!

Thanks so much

 

[Susan Ramlet]

So, you accepted the EULA as the administrator? You need to launch a
program and then accept the EULA...

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.

Hi Susan,
Thanks so much for the help!!

I was able to log in as Admininstator using your instructions, however, it

did not solve the pop up EULA problem. Any other suggestions?

 

[Craig Hudson]

Yes, I logged in as Admin, open up office apps and accepted the EULA. Even when I was logged in as Admin, reopening the apps caused the EULA to pop up again. Of course after I logged on as a normal user it continues to nag me with the EULA on start up. Any ideas would be most welcome.

 

[Susan Ramlet]

Hm. That's the only cause that I've been aware of.

Did you get this as a retail copy, off the shelf? What version of Office XP
is it?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.

Yes, I logged in as Admin, open up office apps and accepted the EULA. Even

when I was logged in as Admin, reopening the apps caused the EULA to pop up
again. Of course after I logged on as a normal user it continues to nag me
with the EULA on start up. Any ideas would be most welcome.

 

[Craig Hudson]

It is an OEM version of Office XP professional with publisher SP1. This is a new machine and thought because I qualified for an OEM copy, it would be a good time to upgrade. I think I made a mistake

I will try a reinstall, but at this point I am not holding my breath.

Thanks so much for the help.

 

[Craig Hudson]

Hi Mary,
Yes the suite has been activated

 

[Susan Ramlet]

You might contact the OEM, then to help you figure out how to configure it,
too.

Hope you can work it out--

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.

It is an OEM version of Office XP professional with publisher SP1. This is

a new machine and thought because I qualified for an OEM copy, it would be a
good time to upgrade. I think I made a mistake

 

[The Zack]

I am having the same problem with Office 2003 Small Business Edition SP1 preinstalled on a new XP Pro machine. The only thing I can think of I did wrong was launch the program while logged in as the user instead of Admin on the local machine. Could this be the root cause of the problem? The only thing I can think to do at this juncture is to reinstall office because I went back and accepted the EULA logged in as Admin on the local (after the fact of course.) and still did not work

----- Craig Hudson wrote: ----

Just installed Office XP. I now get the EULA pop up everytime I open an office app. I have accepted it several times and it still pops up when I start and office product. My account has administrative privledges. I have tryed to log on as the other 2 users on this machine and accept the EULA. I have performed an office repair. Still broke

Any help appreciated.

 

[Old Fogie]

Same problem, 60 systems installed last summer, last month they started popping the EULA to the users the first time a MS app is opened.

Was it possibly an Office update that caused this, not all suffer from it but I'm receiving more new complaints every week. If not an update, then where in the registry do I toggle a 1 to a 0 and stop this

I've already tried the admin route and to also tried to reactivate with no luck..

Help me please, I am suffering from a growing crowd of upset users

 

[Old Fogie]

Think I found the solution... MS Office came with Publisher, Publisher is a secondary install and secondary activation

For some reason, Office Help wants to finish installing Publisher to access it's help (I take it there was a patch to Office Help)

As Pub was never fully installed (we don't use it), Help is giving the users the EULA but can not save it as Pub wasn't installed. Am I repeating myself here..

Anyway, I logged on as Admin, opened Word, clicked [?] at top, received the "where are my files" prompt for Publisher. After Publisher finished installing, the EULA popped up and I clicked ACCEPT and we havne't seen it since and Help works too

Wanna bet the other 11 computers with EULA popups have the same problem, wanna bet the other 48 will have this problem soon..

 

[The Zack!]

I fixed my problem. I shut down the system. Turned it back o
and logged in locally as Admin. Launched Word and accepted the EULA
Logged off then logged on as user and had no problem

----- Old Fogie wrote: ----


Same problem, 60 systems installed last summer, last month they started popping the EULA to the users the first time a MS app is opened.

Was it possibly an Office update that caused this, not all suffer from it but I'm receiving more new complaints every week. If not an update, then where in the registry do I toggle a 1 to a 0 and stop this

I've already tried the admin route and to also tried to reactivate with no luck..

Help me please, I am suffering from a growing crowd of upset users