Office XP installed over Office 2003, now Outlook is broken

[Eric]

Hello,

My Office XP versioin of Outlook won't work. My computer
came with a limited duration license for Office 2003.
When the license expired, I installed Office XP. Now my
Outlook does not function. When I open the application,
it operates as a limited browser. I cannot send or
receive.

I have unistalled it, and reinstalled it, same.

I have tried to run repair from the Office XP disk, same.

Any advice?

 

[Patricia Cardoza [Outlook MVP]]

Did you uninstall Office 2003 first? If not, uninstall Office XP, then
uninstall Office 2003, then reinstall Office XP.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza

 

[Eric]

Hello,

Thanks for the reply.

I uninstalled Office 2003 after I had installed Office
XP. I am unable to reinstall the Office 2003 as I don't
have any disk, or method to recover the software. My
computer was purchased new with no software disks--all of
the programs were on the harddrive, and apparently there
is some way to recover the applications--nothing in there
about the limited office 2003 trial.