office xp open then closes when open from clicking on a document

[DonM]

OfficeXp SP3 standard running on Windows XP Sp2.
I hope someone can help, we have a pc that when you double click on a
document to open office, office opens then closes straight away.
If you open office first then open the same documents it is fine.
Also if word for example is already open and you open another word document
it does not happen.
User only uses word and excel so they are the only ones tested.

 

[Beth Melton]

Since this occurs when you double-click a file to open it outside the
application then it sounds like you need to recreate the file
associations. To do so, go to Start/Run and run the following for each
of the applications that exhibit the behavior:

winword /r
excel /regserver
powerpnt /regserver
msaccess /regserver

Note the space before the forward slash.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[DonM]

I have tried this and I have also looked at the associations, they are
identical to other machnes that work ok.
Any other ideas
Thanks

 

[Beth Melton]

Even though they may 'look' the same you aren't seeing all of the data
utilized since some of the information Windows needs to open your
files correctly is stored in the Registry.

Occasionally I've found you need to delete the file association and
then use the /r and /regserver switches again to recreate them.

If that doesn't do it then please provide specific details on what you
are encountering. Take one application, Word or Excel, and let us know
exactly what happens when you try double-clicking a file outside the
application.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[DonM]

Thats works,
I removed and re created the association's using
the /r and /regserver.

Thanks

 

[Beth Melton]

Good to hear, Don.

Sometimes they can be a bit difficult, especially Excel, but
thankfully they're easy to recreate.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/