Office XP professional

[Chad]

I tried installing the Office XP professional and I keep getting error 25003:
Office Setup Cannot Continue becasue the installation source has been
corrupted. I have tried everything on the microsoft website and I still get
the error. I have ordered another Cd and again I get the error. I currently
use Office 2000 and I have uninstalled that and tried installing XP and I
still get the issue. I have tried just doing the upgrade and again I get the
issue. What else could I possibly do to install this? I have installed it
on another PC without issue but this one will not install on this PC. I am
using XP sp2.

 

[frantic]

try changing out the cd-rom drive on the computer you're having problems with

 

[Chad]

I dont have an issue installing any other software. Just this one. I have
looked on the internet and it appears this is a common problem but there
doesnt seem to be much of a fix for it. So I was hoping someone here had a
fix.

 

[Don MI]

Even if other CDs work, dirt on the drive lens could still be your problem.
Lens cleaning disks are common and cheap.

Don

 

[Chad]

Thank you for replying to me. I tried cleaning the drive and that didnt
work. I also went through and ran a registry cleaning utility and that didnt
work either. Now, maybe you can tell me what Product Compliance Check mean?
In one of the microsoft troubleshooting pages it says to go to the Product
Compliance Check dialog box. Not where where to find that or how to access
that. Could you tell me how to do that?

 

[Herb Tyson [MVP]]

I assume you've tried the steps listed here:

http://support.microsoft.com/kb/300852

If those don't work, it generally means that you're trying to apply the
upgrade version of Office to a computer that doesn't have a qualifying
previous version of Office (e.g., Office 2000 or Office 97).

Another thought... I'm not sure how activation works with upgrade CDs. But,
if you've already used that CD to upgrade a different computer's Office to
XP, and if it's been activated, then it's possible that it's refusing
because you can't use it to upgrade multiple copies of Office. I can't be
sure this is the case, but, you do seem to be hitting a brick wall.