E
Ellen
i installed the office xp program on my new computer about
2 wks ago. today my new computer crashed, so i ran the
system recovery program. after recovering my system, i
tried to access my word program and it gives me some error
message about this product not setup for this user; so i
tried to reinstall the program and it gives me the message
no qualifying product found on this system. the entire
office xp program has been installed to my C drive, but
the installer program is not finding it when i direct it
to that drive. i have been unable to fix my current
installation. i think it may have something to do with the
system registry. i believe the registry key has been lost
because of the system recovery program that i ran. please
help me fix this.
2 wks ago. today my new computer crashed, so i ran the
system recovery program. after recovering my system, i
tried to access my word program and it gives me some error
message about this product not setup for this user; so i
tried to reinstall the program and it gives me the message
no qualifying product found on this system. the entire
office xp program has been installed to my C drive, but
the installer program is not finding it when i direct it
to that drive. i have been unable to fix my current
installation. i think it may have something to do with the
system registry. i believe the registry key has been lost
because of the system recovery program that i ran. please
help me fix this.