Office XP Screwed Up by 2007 Trial

O

Owl

Earlier today, I decided to try Ms Office 2007. What a mistake that was!!
After downloading and installing it, I tried it and didn't like it. I asked
the community what to do to get back to my office xp and Gordon told me to
just uninstall the trial What an understatement that was!! I did that and
brought up a word document-- the install reinstalled word, so far so good.
Then I brought up an excel ss, and that too reinstalled.
But then came outlook. Outlook would not reinstall correctly saying that
mspst.dll was not running and that the MAPI was corrupted by a later
version-- wonder what that might be?
Tech support refused to address the issue claiming that there was no support
for trials and that the issue was an xp issue, so that even though I have
unlimited support for Office 2007 (I just bought it for another computer),
that doesn't apply to this problem.
Color me .... Can anyone help get outlook running again?
 
D

db.·.. >

there are a number of
factors that could have
attributed to the problem.

however, it is likely that
if you had installed "any"
software, your system would
have likely crashed as well.

keep in mind that everything
ms creates/engineers is
designed to integrate "perfectly"
with windows, which is not the
case for third party software.

therefore, if you have not been
keeping your registry clean and
have not maintained your
file and disk system, then the
addition of files and data to the
registry overwhelmed your system.

(a disaster waiting to happen)

you can try a system restore
point prior to today's installation
and do it via safemode.

if the above works, then you
will need to tune up your
file and disk system afterwards
to reduce the affects of having
a multitude of files and data
from the trial that are no longer
needed.

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm

another method, you can perform a
"windows repair" with your
windows cd.
 
E

Earle Horton

Try this:

"6. After the 2007 Office suite Setup program has successfully completed and
Outlook 2007 has been removed, follow these steps to reinstall the earlier
version of Outlook:
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. Click to select the earlier version of Office [Office XP in your case]
in the Currently installed programs list, and then click Change.
c. Click Add or Remove Features, and then click Next.
d. Click to select the Outlook check box, and then click Update. "

http://support.microsoft.com/kb/929992/en-us

This assumes that you still have your original Office XP install media.

Cheers,

Earle
 
O

Owl

My system has not crashed. Only Outlook is not running correctly. Still do a
system restore? and then I lose the work done in between right? So I have to
send myself everything I worked on all day first, right?
 
O

Owl

I think that's what I did, Earle. But I'll try that again.

Earle Horton said:
Try this:

"6. After the 2007 Office suite Setup program has successfully completed and
Outlook 2007 has been removed, follow these steps to reinstall the earlier
version of Outlook:
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. Click to select the earlier version of Office [Office XP in your case]
in the Currently installed programs list, and then click Change.
c. Click Add or Remove Features, and then click Next.
d. Click to select the Outlook check box, and then click Update. "

http://support.microsoft.com/kb/929992/en-us

This assumes that you still have your original Office XP install media.

Cheers,

Earle

Owl said:
Earlier today, I decided to try Ms Office 2007. What a mistake that was!!
After downloading and installing it, I tried it and didn't like it. I
asked
the community what to do to get back to my office xp and Gordon told me to
just uninstall the trial What an understatement that was!! I did that and
brought up a word document-- the install reinstalled word, so far so good.
Then I brought up an excel ss, and that too reinstalled.
But then came outlook. Outlook would not reinstall correctly saying that
mspst.dll was not running and that the MAPI was corrupted by a later
version-- wonder what that might be?
Tech support refused to address the issue claiming that there was no
support
for trials and that the issue was an xp issue, so that even though I have
unlimited support for Office 2007 (I just bought it for another computer),
that doesn't apply to this problem.
Color me .... Can anyone help get outlook running again?
 
O

Owl

that did not work.

Earle Horton said:
Try this:

"6. After the 2007 Office suite Setup program has successfully completed and
Outlook 2007 has been removed, follow these steps to reinstall the earlier
version of Outlook:
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. Click to select the earlier version of Office [Office XP in your case]
in the Currently installed programs list, and then click Change.
c. Click Add or Remove Features, and then click Next.
d. Click to select the Outlook check box, and then click Update. "

http://support.microsoft.com/kb/929992/en-us

This assumes that you still have your original Office XP install media.

Cheers,

Earle

Owl said:
Earlier today, I decided to try Ms Office 2007. What a mistake that was!!
After downloading and installing it, I tried it and didn't like it. I
asked
the community what to do to get back to my office xp and Gordon told me to
just uninstall the trial What an understatement that was!! I did that and
brought up a word document-- the install reinstalled word, so far so good.
Then I brought up an excel ss, and that too reinstalled.
But then came outlook. Outlook would not reinstall correctly saying that
mspst.dll was not running and that the MAPI was corrupted by a later
version-- wonder what that might be?
Tech support refused to address the issue claiming that there was no
support
for trials and that the issue was an xp issue, so that even though I have
unlimited support for Office 2007 (I just bought it for another computer),
that doesn't apply to this problem.
Color me .... Can anyone help get outlook running again?
 
O

Owl

For all those having mspst.dll problems, this worked for me:
find the file.
delete it.
run repair on office.

I still have a problem with extend.dat, but outlook runs after the above. A
full' day's nonsense just for trying MS office 2007!

Earle Horton said:
Try this:

"6. After the 2007 Office suite Setup program has successfully completed and
Outlook 2007 has been removed, follow these steps to reinstall the earlier
version of Outlook:
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. Click to select the earlier version of Office [Office XP in your case]
in the Currently installed programs list, and then click Change.
c. Click Add or Remove Features, and then click Next.
d. Click to select the Outlook check box, and then click Update. "

http://support.microsoft.com/kb/929992/en-us

This assumes that you still have your original Office XP install media.

Cheers,

Earle

Owl said:
Earlier today, I decided to try Ms Office 2007. What a mistake that was!!
After downloading and installing it, I tried it and didn't like it. I
asked
the community what to do to get back to my office xp and Gordon told me to
just uninstall the trial What an understatement that was!! I did that and
brought up a word document-- the install reinstalled word, so far so good.
Then I brought up an excel ss, and that too reinstalled.
But then came outlook. Outlook would not reinstall correctly saying that
mspst.dll was not running and that the MAPI was corrupted by a later
version-- wonder what that might be?
Tech support refused to address the issue claiming that there was no
support
for trials and that the issue was an xp issue, so that even though I have
unlimited support for Office 2007 (I just bought it for another computer),
that doesn't apply to this problem.
Color me .... Can anyone help get outlook running again?
 
D

db.·.. >

oh, i see. i thought
it was windows that
crashed.

you can try system restore
but basically simply re installing
office 2003 or perhaps the
office detect and repair might
help as well.

if you try the system restore
method then:

first create a restore point
for "now/today".

then use an older restore
point to send your pc
back in time.

the restore points actually
affect the system files only
and not the user created files
like docs, pic, etc...

the restore point should
resolve your outlook system
files situation and not your
database of emails.

but if the old restore point
isn't helpful, then bring your
system back to "now" via
restore.
 

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