M
magarity
Any ideas to fix this problem are GREATLY appreciated! I
installed Office XP standard and activated it. The first
thing I did after checking that a blank Excel and Word
document loaded up properly was to check for updates. The
automatic scan suggested Office XP Service Pack 1, which
sounded perfectly reasonable. It proceded to download and
begin installlation. 3/4 of the way through, it locked
the computer so badly that I had to hold the power button
for 4 seconds to trip the ATX power circuit. After
powering back up all the Office apps complained "operating
system is not configured for this application". I tried
again twice and it crashed at the same place both times.
I then tried the update again from Safe Mode with
Networking. It proceded through the install without
crashing but said the update failed. Now all the Office
apps refuse to run completely! They dump with
an "unexpected problem" and Windows wants to know if it
can report the problem to Microsoft. Any suggestions to
repair this installation??? What went wrong? This
computer has NEVER been anything less than very stable and
this lockup problem was very strange!
installed Office XP standard and activated it. The first
thing I did after checking that a blank Excel and Word
document loaded up properly was to check for updates. The
automatic scan suggested Office XP Service Pack 1, which
sounded perfectly reasonable. It proceded to download and
begin installlation. 3/4 of the way through, it locked
the computer so badly that I had to hold the power button
for 4 seconds to trip the ATX power circuit. After
powering back up all the Office apps complained "operating
system is not configured for this application". I tried
again twice and it crashed at the same place both times.
I then tried the update again from Safe Mode with
Networking. It proceded through the install without
crashing but said the update failed. Now all the Office
apps refuse to run completely! They dump with
an "unexpected problem" and Windows wants to know if it
can report the problem to Microsoft. Any suggestions to
repair this installation??? What went wrong? This
computer has NEVER been anything less than very stable and
this lockup problem was very strange!