Office XP Service Pack 1 Upgrade Problem - Please Help!

[Michael Potts]

I get the following error whilst trying to upgrade to
service pack 1:

Error 1328: Error applying patch to file
C:\Config.Msi\PT768.tmp. It has probably been updated by
other means, and can no longer be modified by this
patch. For more information, contact your patch vendor.

It won't let me upgrade to service pack 1, and therefore,
I can't upgrade futher, ie: Service Pack 2, etc...

 

[Michael Potts]

Anyone able to help?

 

[Bob]

http://www.notoriousnetworks.com/articles/xpsp1.php

If you go to this link, you'll find a workaround for SP1
and a link to SP2's workaround also. I followed these
steps and was able to update with NO PROBLEMS!!!

 

[Charles Kenyon]

I recently had problems with applying SP-2. It kept saying I had to apply
SP-1 even though Office came with SP-1 built in. It turned out that one of
the stand-alone apps I added hadn't been updated. This blocked the SP-2 that
I had downloaded. It wouldn't accept SP-1, either. I went to the MS website
for office downloads and ran their automatic updater and it fixed the
problems, updating the stand-alones as needed. If you've been dealing
strictly with downloaded files, I recommend trying the autoupdate (although
I will download and keep the files as well).
--
Charles Kenyon

Word New User FAQ & Web Directory:
<URL: http://www.addbalance.com/word/index.htm>

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide)
<URL: http://www.addbalance.com/usersguide/index.htm>

Word Resources Page
<URL: http://www.addbalance.com/word/wordwebresources.htm>

See also the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Moya]

you would think Microsoft would want to remain popular, yet they make
patches buggy as hell. Try this site:
http://www.notoriousnetworks.com/articles/xpsp1.php

"Michttp://www.notoriousnetworks.com/articles/xpsp1.php

 

[Bob Buckland ?:-\)]

Hi Moya,

FWIW, the http://office.microsoft.com/productupdates
site for SP1 works with copies of Office XP that MS
sold to the public. Generally, the 'fix' on the
site you mentioned is only needed with
copies of Office XP Professional plus Frontpage
that are not legitimate copies
http://support.microsoft.com/?kbid=315152

It has nothing to do with wanting to be 'popular'.

=========
you would think Microsoft would want to remain popular, yet they make
patches buggy as hell. Try this site:
http://www.notoriousnetworks.com/articles/xpsp1.php >>
--
Hope that helps,

Bob Buckland ? MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*

http://go.CompuServe.com/MSOfficeForum?loc=us


Have a little fun with Office
http://microsoft.com/uk/office/xtra/

Get a Microsoft Certification of your Office App Skills:
http://microsoft.com/traincert/mcp/mous/requirements.asp

Try the new MS Knowledge Base Help and Support Search Tools & FAQ:
http://support.microsoft.com

Choose the newsgroups focused on your MS Office applications:
via Browser:
http://communities.microsoft.com/newsgroups/default.asp?icp=prod_office
by Newsreader: (Outlook Express)
news://msnews.microsoft.com

 

[Michael Potts]

Thanks for your help everyone, however the article at:

http://www.notoriousnetworks.com/articles/xpsp1.php

Seems very time consuming, having to reinstall the whole
application under Administrator mode, etc...

Is there a simpler fix than this?

 

[Bob Buckland ?:-\)]

Hi Moya,

FWIW, the SP1 patch is not buggy and it has
nothing to do with 'popularity'. The 'workaround'
is only required if the copy of Office XP is a
pre-release one, which was not a product ever sold by
Microsoft. http://support.microsoft.com/?kbid=315152

======
you would think Microsoft would want to remain popular, yet they make
patches buggy as hell. Try this site:
http://www.notoriousnetworks.com/articles/xpsp1.php >>