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ue
The update failed on my XP computer. Here's the message:
TitleName=Microsoft Office Hotfix Installer
HeaderText=Office Hotfix Installer encountered a
problem. We are sorry for the inconvenience.
ErrorText=An error occurred while updating your Office
installation.
Server=watson.microsoft.com
Stage1URL=/StageOne/x/x/OHotfixDetectionPUErr/1612/
{C23E729B-950A-4557-A091-
32A117EFF42C}/NormalPatch.cpp/139.htm
Stage2URL=/dw/SetupStageTwo.asp?
ProdCode=x&ProdVer=x&Action=OHotfixDetectionPUErr&ErrNum=1
612&Err0={C23E729B-950A-4557-A091-32A117EFF42C}
&Err1=NormalPatch.cpp&Err2=139
DataFiles=C:\TEMP\OHotfix\OHotfix(00001).log|
-----------------------------------------------------
ProdCode : x ProdVer : x Action :
OHotfixDetectionPUErr
ErrNum : 1612 Err0 : {C23E729B-950A-4557-A091-
32A117EFF42C}
Err1 : NormalPatch.cpp Err2 : 139
============= OHotfix(00001).log ===================
Starting the log on 09/03/2003 at 09:39:44...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=0
AdminPath=""
MessageTitle="Microsoft Office Hotfix Installer"
CopyFilesToRerun=1
ShowSuccessDialog=0
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="1.10.0.0"
UpgradeMsi=1
MsiUpgradeURL="http://www.microsoft.com/msdownload/platfor
msdk/instmsi.htm"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is
running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\Program
Files\OfficeUpdate\MSPs\511072.MAINSP2op.msp is needed...
The update failed.
Finished processing the update on 09/03/2003 at 09:39:46.
Encountered error 1612 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\TEMP\OHotfix\DW216.tmp.
Setup Watson command line: "C:\Program Files\Common
Files\Microsoft Shared\Office10\dw.exe" -
d"C:\TEMP\OHotfix\DW216.tmp"
========================================================
Any ideas?
TitleName=Microsoft Office Hotfix Installer
HeaderText=Office Hotfix Installer encountered a
problem. We are sorry for the inconvenience.
ErrorText=An error occurred while updating your Office
installation.
Server=watson.microsoft.com
Stage1URL=/StageOne/x/x/OHotfixDetectionPUErr/1612/
{C23E729B-950A-4557-A091-
32A117EFF42C}/NormalPatch.cpp/139.htm
Stage2URL=/dw/SetupStageTwo.asp?
ProdCode=x&ProdVer=x&Action=OHotfixDetectionPUErr&ErrNum=1
612&Err0={C23E729B-950A-4557-A091-32A117EFF42C}
&Err1=NormalPatch.cpp&Err2=139
DataFiles=C:\TEMP\OHotfix\OHotfix(00001).log|
-----------------------------------------------------
ProdCode : x ProdVer : x Action :
OHotfixDetectionPUErr
ErrNum : 1612 Err0 : {C23E729B-950A-4557-A091-
32A117EFF42C}
Err1 : NormalPatch.cpp Err2 : 139
============= OHotfix(00001).log ===================
Starting the log on 09/03/2003 at 09:39:44...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=0
AdminPath=""
MessageTitle="Microsoft Office Hotfix Installer"
CopyFilesToRerun=1
ShowSuccessDialog=0
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="1.10.0.0"
UpgradeMsi=1
MsiUpgradeURL="http://www.microsoft.com/msdownload/platfor
msdk/instmsi.htm"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is
running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\Program
Files\OfficeUpdate\MSPs\511072.MAINSP2op.msp is needed...
The update failed.
Finished processing the update on 09/03/2003 at 09:39:46.
Encountered error 1612 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\TEMP\OHotfix\DW216.tmp.
Setup Watson command line: "C:\Program Files\Common
Files\Microsoft Shared\Office10\dw.exe" -
d"C:\TEMP\OHotfix\DW216.tmp"
========================================================
Any ideas?