Office XP SP-1 for Word 2002

R

Ron H

I am unable to install this update. The load jumps to
the "Web Page Dialog" and shows "Installation
Unsuccessful" so fast I missed seeing the download window
the first two times. I have followed the "Installation
Troubleshooter" including disabling my virus programs. I
have disabled my firewall, ZoneAlarm. Read through "Help
with Update Detection and Installation Issues " but can
not find anything to help me.

I am on a Sony laptop with MS Word 2002.

thank you
 

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