Open Windows Explorer and navigate to the folder that you were opening when
Word hung. Check to see that it doesn't have anything other than normal
files/folders. Also make sure that if you have any mapped drives that they
are all valid and work.
Terry
: How do I go about fixing/cleaning this issue?
:
: >-----Original Message-----
: >It is usually because you have invalid hyperlinks,
: shortcuts or mapping in
: >the area that you are trying to Lookin.
: >
: >--
: >Terry Farrell - Word MVP
: >
http://word.mvps.org/
: >
: message
: >: >: Thanks for your suggestion. Unfortunately, when I went
: >: into Registry through regedit, I did not find the
: >: particular key that the KB article was referring to. My
: >: office version was 10.0 instead of 8.0. I checked under
: >: both places and still did not find it.
: >:
: >: Any other suggestions please?
: >:
: >: >-----Original Message-----
: >: >See "OFF97: IPF in Kernel32.dll Clicking "Look In" in
: >: Open Dialog Box" at
: >: >
http://support.microsoft.com/?kbid=182475. Although
: this
: >: article refers to
: >: >Office 97, I believe it applies to later versions as
: >: well.
: >: >
: >: >--
: >: >Suzanne S. Barnhill
: >: >Microsoft MVP (Word)
: >: >Words into Type
: >: >Fairhope, Alabama USA
: >: >
: >: >Email cannot be acknowledged; please post all follow-
: ups
: >: to the newsgroup so
: >: >all may benefit.
: >: >
: >: message
: >: >: >: >> So far I have tried Word, Excel and Powerpoint and
: in
: >: all
: >: >> three, Office XP hangs when I hit the pull-down
: menu in
: >: >> the Save As dialog box, to select a folder in which
: I
: >: >> want to dave the document.
: >: >>
: >: >> The only recovery is to ctl-alt-del and end task.
: This
: >: >> problem is at a minimum a nuisance and at worst is a
: >: >> catastrophic problem.
: >: >>
: >: >> Any insight? I have looked everywhere in Microsoft's
: >: >> website for a description of this problem but with
: no
: >: >> luck...so far.
: >: >>
: >: >> THANKS!
: >: >
: >: >.
: >: >
: >
: >
: >.
: >
