Office XP Uninstall & Reinstall

T

tina

Hi, I installed an Access database that I created on my computer
(Windows XP & Office XP) on a client's computer (Windows XP & Office
XP) and was getting a Windows installer 1706 DAO error when trying to
access some fields. My client decided to uninstall then reinstall
Office XP on his computer. Problem - when he tried to open his Outlook

after this none of his mail or messages were there. He tried importintg

his Outlook 300M pst file but got a version not compatible error. He
did not have the option to create an Outlook 97-2002 Data file so he
uninstalled Office XP and installed Office 2000 but could not open it
that way either. He then tried reinstalling Office XP and deleting the

newly created Outlook (1) pst file in the user/application data folder
so that Outlook would open the 300M Outlook pst file in that same
folder instead but that did not work either. I assume that this pst
file contains email messages from years ago and maybe in more than one
previous version of Outlook. There may have been some service packs
installed before we originally unistalled Office XP but I am not sure
which ones or if that would matter. What else can we try?
 
D

DL

The 1707 DOA err msg could be caused by;
1) Earlier versions of Access installed
2) Corrupt DAO files
3) Corrupt jet database engine
You could initially try the system file checker, then run MS Update

After this you might also want to download and run the MDAC file checker
http://www.microsoft.com/downloads/...f6-4a21-4b43-bf53-14332ef092c9&displaylang=en


Importing a pst is not an advisable process, Within OL File>Open>Personal
Folder and browse to the pst.
300mb is a somewhat small pst.
Assuming OfficeXP installed, and updated, Create a new Profile (mail applet
in Control Panel) add the pst and create accounts.
If OL still complains about the pst. Close OL and run scanpst.exe, several
times on the pst.
 
D

DL

The 1707 DOA err msg could be caused by;
1) Earlier versions of Access installed
2) Corrupt DAO files
3) Corrupt jet database engine
You could initially try the system file checker, then run MS Update

After this you might also want to download and run the MDAC file checker
http://www.microsoft.com/downloads/...f6-4a21-4b43-bf53-14332ef092c9&displaylang=en


Importing a pst is not an advisable process, Within OL File>Open>Personal
Folder and browse to the pst.
300mb is a somewhat small pst.
Assuming OfficeXP installed, and updated, Create a new Profile (mail applet
in Control Panel) add the pst and create accounts.
If OL still complains about the pst. Close OL and run scanpst.exe, several
times on the pst.
 
A

anoniem

If the pst file was stored on a CD, you may have to remove the read-only
again.
Put the pst on your hard disk, right click it and uncheck the read-only box.
 
A

anoniem

If the pst file was stored on a CD, you may have to remove the read-only
again.
Put the pst on your hard disk, right click it and uncheck the read-only box.
 

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