S
Susan
On my XP Professional box I have Office XP with SP1 installed. I've been to the
Office Update site and for a long time it seemed to be working accurately and
finding no updates needed for Word which is the only Office app I currently have
installed and use. THEN, lately, it says that Word 2002 Security Patch:
KB824934 and OfficeXP Word Perfect 5.x Converter Security Patch: KB824938 both
need to be installed... So I did, but, with my Office XP CD in the drive the
update process for both these files aborts when it cannot find the right file
off the CD. I contacted M$ technical support by phone and began what took two
conversations with two different people to learn that both these updates
apparently are for a stand alone Word installation and not Office XP. It has
now been weeks since this first occurred and the files still show up on the
Update page. Anyone care to shed any interesting light on this problem?
Thank you.
Susan
Office Update site and for a long time it seemed to be working accurately and
finding no updates needed for Word which is the only Office app I currently have
installed and use. THEN, lately, it says that Word 2002 Security Patch:
KB824934 and OfficeXP Word Perfect 5.x Converter Security Patch: KB824938 both
need to be installed... So I did, but, with my Office XP CD in the drive the
update process for both these files aborts when it cannot find the right file
off the CD. I contacted M$ technical support by phone and began what took two
conversations with two different people to learn that both these updates
apparently are for a stand alone Word installation and not Office XP. It has
now been weeks since this first occurred and the files still show up on the
Update page. Anyone care to shed any interesting light on this problem?
Thank you.
Susan