Office XP - Word/PowerP' - Monitor display corruption

[Tony]

When using Microsofts Office XP Professional's Word or
Powerpoint, the monitor/s get permanant display
corruption that can only be fixed by a restart. This
usually occurs randomly - but mostly on large documents
or slides. Having checked Microsoft's Office support
website, they state the problem (caused by scrolling a
document) is usually down to display drivers not fully
supporting the GDI+ API's built into Windows XP. We have
various systems with the same Office software and ATI
Video cards and they all have the same problem. We have
tried the latest Catalyst 3.8 Drivers but this does not
seem to fix the problem. Any ideas/suggestions?

 

[TF]

Tony

I've seen this before and it was definitely a graphics problem. You need to
take this up with ATI who may recommend either updating the driver (which
you probably already have done so?) or reverting to the last WHQL Certified
drivers.

Another possibility -- though less likely - is a poor printer driver. It is
worth trying updating that though.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

When using Microsofts Office XP Professional's Word or
Powerpoint, the monitor/s get permanant display
corruption that can only be fixed by a restart. This
usually occurs randomly - but mostly on large documents
or slides. Having checked Microsoft's Office support
website, they state the problem (caused by scrolling a
document) is usually down to display drivers not fully
supporting the GDI+ API's built into Windows XP. We have
various systems with the same Office software and ATI
Video cards and they all have the same problem. We have
tried the latest Catalyst 3.8 Drivers but this does not
seem to fix the problem. Any ideas/suggestions?