Office XP Word will not close

[Ruben]

When we try to close Office XP SBE Word w/SP3, the file
does close but the application will not close. We
receive a fatal error report. We have to open task
manager and end the Winword Process in order for Word to
close.

We have tried a repair and a uninstall/install. We
cannot do a system restore because the system restore was
turned off.

Any help on fixing this problem is very much appreciated.



Ruben

 

[TF]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm



: When we try to close Office XP SBE Word w/SP3, the file
: does close but the application will not close. We
: receive a fatal error report. We have to open task
: manager and end the Winword Process in order for Word to
: close.
:
: We have tried a repair and a uninstall/install. We
: cannot do a system restore because the system restore was
: turned off.
:
: Any help on fixing this problem is very much appreciated.
:
:
:
: Ruben

 

[Guest]

Been there done that and it still does not want to close.


Ruben

 

[Ruben]

Been there done that and it still does not wasnt to close
properly.

Ruben

 

[TF]

What happens when you start Word in Safe Mode? Does it not close in Safe
Mode? Do you have Outlook open?

Terry

: Been there done that and it still does not wasnt to close
: properly.
:
: Ruben
: >-----Original Message-----
: >See
: http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
: >
: >--
: >Terry Farrell - Word MVP
: >http://word.mvps.org/
: >
: >: >: When we try to close Office XP SBE Word w/SP3, the file
: >: does close but the application will not close. We
: >: receive a fatal error report. We have to open task
: >: manager and end the Winword Process in order for Word
: to
: >: close.
: >:
: >: We have tried a repair and a uninstall/install. We
: >: cannot do a system restore because the system restore
: was
: >: turned off.
: >:
: >: Any help on fixing this problem is very much
: appreciated.
: >:
: >:
: >:
: >: Ruben
: >
: >
: >.
: >