office xp

[computer moron]

I have a problem concerning OfficeXP Professional version. My computer went
down so I purchased a new one. I tried to install OfficeXP from the cds and
it keeps saying I have the wrong product keys. I now realize that is because
I have used this same product key on my other computer. But since I am
unable to get into that computer to uninstall Office (because it doesn't
work), how can I get Office installed on my current computer without having
to buy all new software? Can someone please help me with this?

Thanks,

 

[Don MI]

I have a problem concerning OfficeXP Professional version. My computer
went
down so I purchased a new one. I tried to install OfficeXP from the cds
and
it keeps saying I have the wrong product keys. I now realize that is
because
I have used this same product key on my other computer. But since I am
unable to get into that computer to uninstall Office (because it doesn't
work), how can I get Office installed on my current computer without
having
to buy all new software? Can someone please help me with this?

Thanks,

Your problem is not that you have used the product key to install on a prior
computer. Suggest you:

Verify that your using the product key from the orange label on your
Office XP CD case.
That you are entering the key correctly. For the font that Microsoft
uses, you can miss-read a letter or number such as B and 8.

Don

 

[JoAnn Paules [MSFT MVP]]

And if doing so you find you've entered them correctly, select the telephone
option.

 

[Milly Staples [MVP - Outlook]]

And third, if the software came preinstalled on the now defunct PC, you
cannot transfer the license to any other computer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, computer moron asked:

| I have a problem concerning OfficeXP Professional version. My
| computer went down so I purchased a new one. I tried to install
| OfficeXP from the cds and it keeps saying I have the wrong product
| keys. I now realize that is because I have used this same product
| key on my other computer. But since I am unable to get into that
| computer to uninstall Office (because it doesn't work), how can I get
| Office installed on my current computer without having to buy all new
| software? Can someone please help me with this?
|
| Thanks,

 

[Echo S]

There isn't an "activate by telephone" option when you're actually just
installing Office.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

And if doing so you find you've entered them correctly, select the telephone
option.

--

JoAnn Paules
MVP Microsoft [Publisher]

Your problem is not that you have used the product key to install on a
prior computer. Suggest you:

Verify that your using the product key from the orange label on your
Office XP CD case.
That you are entering the key correctly. For the font that Microsoft
uses, you can miss-read a letter or number such as B and 8.

Don

 

[JoAnn Paules [MSFT MVP]]

True - but I suspect he will have to use the telephone method at the next
step.

--

JoAnn Paules
MVP Microsoft [Publisher]

There isn't an "activate by telephone" option when you're actually just
installing Office.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

And if doing so you find you've entered them correctly, select the telephone
option.

--

JoAnn Paules
MVP Microsoft [Publisher]

message I have a problem concerning OfficeXP Professional version. My computer
went
down so I purchased a new one. I tried to install OfficeXP from the cds
and
it keeps saying I have the wrong product keys. I now realize that is
because
I have used this same product key on my other computer. But since I
am
unable to get into that computer to uninstall Office (because it doesn't
work), how can I get Office installed on my current computer without
having
to buy all new software? Can someone please help me with this?

Thanks,


Your problem is not that you have used the product key to install on a
prior computer. Suggest you:

Verify that your using the product key from the orange label on your
Office XP CD case.
That you are entering the key correctly. For the font that
Microsoft
uses, you can miss-read a letter or number such as B and 8.

Don