Office2003 / Outlook 2003 problem

B

bigmooke

I have a strange problem with about 65 PC's and I need any ideas I can
get, short of reinstalling all of them.

They are Win XP SP2. Site uses Lotus Notes 6.03 as email client. I have
several
that originally had Office97/Outlook 97. All upgraded at once to Office
2003/Office Outlook 2003 SP2. I have others that were Office 2003/Office
Outlook 2003 SP2 from the start.
On the machines that were originally Office 2003, sent to>mail recipient
(as attatchment) from Office apps opens lotus notes and creates message with
attatchment. All they do is address and send. There are no Outlook Profiles
needed
to be set up. All I need is Lotus Notes defined as the default email program
in IE6 and in the notes client.
On the machines that were upgraded, sent to>mail recipient (as
attatchment) from Office apps opens the Outlook Setup Wizard from Office 97.
It will not set up an outlook profile, says that .dll is missing and needs to
be reloaded. It does not say what the dll is. First I tried running the
repair from Office Installer with no luck.
I since have uninstalled Office, deleted folders, cleaned the registry and
reinstalled and reinstalled office. After reinstall, the same thing occurs.
Opening Outlook 2003 by itself brings up the 2003 setup wizard, not the
Outlook 97 one. I tried setting up a profile with no email support and one
with lotus notes support. In each case, I get a MAPI error when I click sent
to>mail recipient (as attatchment) from any office app.
Can anyone suggest any fixes for this? Why does Outlook 2003 bring up an
Office 97 wizard? How can I stop that? I think it is something in the
registry, but I cannot find it. Can the MAPI error stem from the same cause?
Am I spinning my wheels trying to fix this?

bigmooke
 

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