Office2007 SP1 wont install - logs show Error

S

Sch1ll3r

Hello,
i own the Office 2007 Enterprise Edition deutsch as student-version.
I've tried everything to install SP1 and had no luck so far. I don't
know, how many days and hours i have wasted due to this incredible
software. Hopefully some expert here will be able to help me.

I switched on logging and the log of the installer shows some errors
indeed:

Proofsp1-de-de.LOG shows that error:
MSI (s) (C4:48) [17:05:53:250]: SOURCEMGMT: Adding {2AB528A5-
BB1B-4EBE-8E51-AD0C4CD33CA9}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (C4:48) [17:05:53:250]: SOURCEMGMT: Now checking product
{2AB528A5-BB1B-4EBE-8E51-AD0C4CD33CA9}
MSI (s) (C4:48) [17:05:53:250]: SOURCEMGMT: Media is enabled for
product.
MSI (s) (C4:48) [17:05:53:250]: SOURCEMGMT: Attempting to use
LastUsedSource from source list.
MSI (s) (C4:48) [17:05:53:250]: SOURCEMGMT: Processing net source
list.
MSI (s) (C4:48) [17:05:53:250]: Note: 1: 1706 2: -2147483647 3:
Proofsp1-de-de.msp
MSI (s) (C4:48) [17:05:53:250]: SOURCEMGMT: Processing media source
list.
MSI (s) (C4:48) [17:05:53:296]: SOURCEMGMT: Resolved source to:
'Proofsp1-de-de.msp'
MSI (s) (C4:48) [17:05:53:312]: Note: 1: 1314 2: Proofsp1-de-de.msp
!

MSI (s) (C4:48) [17:05:53:312]: Unable to create a temp copy of patch
'Proofsp1-de-de.msp'.

!
MSI (s) (C4:48) [17:05:53:312]: Note: 1: 1708
MSI (s) (C4:48) [17:05:53:312]: Note: 1: 2729
MSI (s) (C4:48) [17:05:53:312]: Note: 1: 2729
MSI (s) (C4:48) [17:05:53:312]: Produkt: Microsoft Office Proof
(German) 2007 -- Die Installation ist fehlgeschlagen.

MSI (s) (C4:48) [17:05:53:312]: Attempting to delete file C:\WINDOWS
\Installer\52f2d.msp
MSI (s) (C4:48) [17:05:53:312]: MainEngineThread is returning 1635
Das Patchpaket konnte nicht geöffnet werden. Stellen Sie sicher, dass
das Patchpaket vorhanden ist und dass Sie darauf zugreifen können,
oder wenden Sie sich an den Hersteller, um sicherzustellen, dass es
sich um ein gültiges Patchpaket für den Windows-Installationsdienst
handelt.
C:\WINDOWS\Installer\805fe.msi
MSI (c) (78:44) [17:05:53:312]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (78:44) [17:05:53:312]: MainEngineThread is returning 1635
=== Verbose logging stopped: 01.04.2008 17:05:53 ===

And
Proofsp1-en-us.LOG shows that error:

MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Looking for
sourcelist for product {3EC77D26-799B-4CD8-914F-C1565E796173}
MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Adding
{3EC77D26-799B-4CD8-914F-C1565E796173}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Now checking product
{3EC77D26-799B-4CD8-914F-C1565E796173}
MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Media is enabled for
product.
MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Attempting to use
LastUsedSource from source list.
MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Processing net source
list.
MSI (s) (C4:B4) [17:05:53:359]: Note: 1: 1706 2: -2147483647 3:
Proofsp1-en-us.msp
MSI (s) (C4:B4) [17:05:53:359]: SOURCEMGMT: Processing media source
list.
MSI (s) (C4:B4) [17:05:53:406]: SOURCEMGMT: Resolved source to:
'Proofsp1-en-us.msp'
MSI (s) (C4:B4) [17:05:53:406]: Note: 1: 1314 2: Proofsp1-en-us.msp
!
MSI (s) (C4:B4) [17:05:53:406]: Unable to create a temp copy of patch
'Proofsp1-en-us.msp'.
!
MSI (s) (C4:B4) [17:05:53:406]: Note: 1: 1708
MSI (s) (C4:B4) [17:05:53:406]: Note: 1: 2729
MSI (s) (C4:B4) [17:05:53:406]: Note: 1: 2729
MSI (s) (C4:B4) [17:05:53:406]: Product: Microsoft Office Proof
(English) 2007 -- Installation failed.

MSI (s) (C4:B4) [17:05:53:406]: Attempting to delete file C:\WINDOWS
\Installer\52f2e.msp
MSI (s) (C4:B4) [17:05:53:406]: MainEngineThread is returning 1635
Das Patchpaket konnte nicht geöffnet werden. Stellen Sie sicher, dass
das Patchpaket vorhanden ist und dass Sie darauf zugreifen können,
oder wenden Sie sich an den Hersteller, um sicherzustellen, dass es
sich um ein gültiges Patchpaket für den Windows-Installationsdienst
handelt.
C:\WINDOWS\Installer\8060c.msi
MSI (c) (78:E8) [17:05:53:421]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (78:E8) [17:05:53:421]: MainEngineThread is returning 1635
=== Verbose logging stopped: 01.04.2008 17:05:53 ===

Same for the fr-fr and it-it logs.
 
P

Peter Foldes

That is because the Office 2007 Enterprise is not available to the public at large. It is available through the Home Program from a Company. You should be contacting the Company and their IT person from where you have procured your version of Enterprise. They are the ones that hold the license for that version and they are the ones to help you
 

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