office2007 sp2 - can't save new document

D

deerslayer

I recently installed SP2 for Office 2007 on my XP (5.1.2600) laptop. I
thought all had gone well until a couple of days later. Trying to save a
newly created spreadsheet or word document ends up hanging the system
(perpetual hourglass). This was definitely not the case prior to SP2. Is
this a known potential side-effect of installing SP2?

Any help/suggestions will be much appreciated. As it is, I can only view
and resave current files. I can't create and save a new file in either Word
or Excel (I haven't tried PowerPoint, Access, or Publisher etc).
 
D

deerslayer

deerslayer said:
I recently installed SP2 for Office 2007 on my XP (5.1.2600) laptop. I
thought all had gone well until a couple of days later. Trying to
save a newly created spreadsheet or word document ends up hanging the
system (perpetual hourglass). This was definitely not the case prior
to SP2. Is this a known potential side-effect of installing SP2?

Any help/suggestions will be much appreciated. As it is, I can only
view and resave current files. I can't create and save a new file in
either Word or Excel (I haven't tried PowerPoint, Access, or
Publisher etc).

Responding tomy own post.... I uninstalled SP2 using the microsoft tool.
Problem persists at SP1 level. Can't save a new document. I can edit and
resave existing documents but I can't create and save a new document. Any
help appreciated.
 
A

Azure

I began having this same problem recently and was hoping for a useful
solution here. I have tried un/re installing office, running diagnostics,
and disabling DDE (read it in a post somewhere) but nothing works to solve
this.

On my system Office 2007 will also hang if I try to open a file. The system
will hang just hitting the open-file button in either word or excel. No
dialog box opens to select a file. It doesn't even get that far. The
system just hangs. What can be done?!
 
B

bluehaze

I have the same problem on one of my machine. Has there been any fix for
this.. I see no responses on this question.
 

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