Office98 fails to load -- unexpected error

[Chris]

Hi,

I am trying to help someone who is using Office98 on a MacOS 8.6
machine. He just installed the OS and Office clean, but when he tries
to start office, he gets the message:

"The Application 'Microsoft Word' could not be opened because an
unexpected error occurred."

Has anyone seen this before and can you suggest any potential solutions?
I'm going to continue researching this.

If you have a reply, please reply via e-mail as well. Just take the
spamfree part out of my e-mail address.



Thanks,

Chris

 

[Mickey Stevens]

See this article on the Word MVP FAQ Site:
<http://word.mvps.org/MacWordNew/TroubleshootWord2001.htm>

 

[Gene van Troyer]

I am trying to help someone who is using Office98 on a MacOS 8.6
machine. He just installed the OS and Office clean, but when he tries
to start office, he gets the message:

"The Application 'Microsoft Word' could not be opened because an
unexpected error occurred."

Has anyone seen this before and can you suggest any potential solutions?
I'm going to continue researching this.

If you have a reply, please reply via e-mail as well. Just take the
spamfree part out of my e-mail address.

After installing Office 98, you need to download the Office 98 updater files
from Microsoft and apply them.

Gene van Troyer