OfficeMac- Transferrd to new Computer Issue

[jpsm]

Aloha,
So all my other programs transferred just fine but Office for Mac ...
I have 3 keys ... the old computer is no longer in use yet when i open
word I get an error message that i have exceeded my permitted number
of uses which i have not. Can anyone help me???

Mahalo & Aloha,
John

 

[John McGhie]

Yeah, when you transferred the program, you also transferred the licence
key. So now you've got the same key in use twice

Remove the key and use a different one (or: power down the old computer).

To remove the key, start the Remove Office tool. Immediately press the
"Option" key, and it will give you the option of removing the installed key.
You can then enter one of the other keys.

Cheers

Aloha,
So all my other programs transferred just fine but Office for Mac ...
I have 3 keys ... the old computer is no longer in use yet when i open
word I get an error message that i have exceeded my permitted number
of uses which i have not. Can anyone help me???

Mahalo & Aloha,
John

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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]