W
Will
I'm having problems with a MS OfficeXP installation on a
Windows 98 machine. The problem started when the desktop
icons would not launch the OfficeXP applications. So
decided to use the repair function of office XP. I went to
the add/remove programs icon under the 'Control Panel' and
highlighted the Windows Office XP professional item in the
list of installed products and clicked add/remove. A
message came back indicating that OfficeXP was not
installed !! But the software is under the program
files\microsft office\office10 directory. So I thought I
would re-install from the OfficeXP cdrom. I then came
across an error message stating 'The MSI.DLL file is
linked to missing export
NTDLL.DLL:NtQueryInformationProcess' I have tried re-
installing the Windows Installer software Instmsi.exe and
the ISscript.msi but they all complan with the same
message! I have have tried following the MKB article
229819 but I get a message saying the service is already
running ! Can some one please help me
Windows 98 machine. The problem started when the desktop
icons would not launch the OfficeXP applications. So
decided to use the repair function of office XP. I went to
the add/remove programs icon under the 'Control Panel' and
highlighted the Windows Office XP professional item in the
list of installed products and clicked add/remove. A
message came back indicating that OfficeXP was not
installed !! But the software is under the program
files\microsft office\office10 directory. So I thought I
would re-install from the OfficeXP cdrom. I then came
across an error message stating 'The MSI.DLL file is
linked to missing export
NTDLL.DLL:NtQueryInformationProcess' I have tried re-
installing the Windows Installer software Instmsi.exe and
the ISscript.msi but they all complan with the same
message! I have have tried following the MKB article
229819 but I get a message saying the service is already
running ! Can some one please help me