Hi, lotsieIvy,
Try the full file version of the updates. Or, try to get replacement CD. If
you lost it, get a replacement. If you never got one from whomever
installed it, they should provide you one.
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware:
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246
From
http://support.microsoft.com/default.aspx?scid=kb;en-us;832671#4
Follow these steps to download and install the client update: 1. Visit the
following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E
2. Select your language, and then click Go.
3. Download one of the two .exe files by using the links at the bottom
of the page, and then save the file to your hard disk drive. (you should try
fullfile). OfficeXpSp3-kb832671-client-enu.exe: You should download this
file if you have access to your installation source. This may be the
original product CD-ROM, local installation source, or network installation
source. You will need access to the installation source during patch
installation if you have previously updated your product.
. OfficeXpSp3-kb832671-fullfile-enu.exe: Download this file if
you do not have access to your installation source or if you have
experienced problems installing the OfficeXpSp3-kb832671-client-enu.exe
file.
4. In Microsoft Windows Explorer, double-click the .exe file that you
saved to your hard drive.
5. Click Open to start the download and the installation of Office XP
SP3.
6. If you are prompted to install the update, click Yes.
7. Click Yes to accept the License Agreement.
8. Insert your Microsoft Office XP CD-ROM if you are prompted to do
so, and then click OK.
9. When you receive a message that indicates the installation was
successful, click OK.
Note After you install the update, you cannot remove it. To revert to an
installation before the update was installed, you must remove Office XP, and
then install it again from the original CD-ROM.
