Official Checksum

[meron305]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Several days ago my wife went out and purchased the new Office 2008 which I can't wait to try. My whole purpose for buying it when she did was so that I could have it with me when I took the business trip I am currently on.

So I thought I'd be smart and I had her create an image of the disc using Toast so I wouldn't have to carry along the packaging and everything (plus I like to have it just in case problems arise). I copied the image from my desktop which is actually Windows. Everything seemed fine. No errors were presented anywhere along the images journey. So now that I am away I installed Office. Problem is now that Powerpoint (my most used app, what are the odds) won't open.

A couple of side notes. I am running about as fresh of an install of Leopard as you can get, plus its all updated and what not. One strange occurrence through all of this was when I mounted the image it took over an excess of 20 mins to actually mount. I'm thinking the image is corrupted. A friend proposed a solution would be to run a checksum on the image, which I did. But what I over looked was the fact that I need something to check it against. I briefly looked on the mactopia site of any checksums and googled it as well. So my question becomes how and where can I get an official checksum to compare it against?

Suggestions greatly appreciated

-Tom

 

[John McGhie]

Hi Tom:

I guess this is the last time you will go away on a business trip with
untested software I had a similar issue on the beta program -- I
stupidly forgot about the "time bomb" in the beta version, which promptly
disabled Microsoft Office while I was away

Let me see if I can save you some time...

A Checksum is not going to help: there's nothing wrong with the disk. The
Installer does a checksum before it attempts to install. It will stop at
that point if the checksum fails.

If the software installed at all, the CD is perfect, and so is the product
key.

The real issue is OS 10.5.2. Office 2008's design locked down about two
years before it went on sale, as large software usually does. At that
stage, nobody outside Apple had any idea what OS X version 5 would be like.
So Office 2008 was not designed for it. We now have to wait for Microsoft
to add a raft of fixes before it will work with 10.5.2.

Some of those fixes are due in a Service Release that is due out very
shortly. It is currently in testing.

In the meantime, it is not possible to get PowerPoint to run "well" on
10.5.2. If you persist, you will get it to start, but it will be very slow.

The best advice is to use PowerPoint 2004 until the service release comes
out.

You can try running the "Remove Office Tool" from the CD. Then find and
remove User/Library/Preferences/Microsoft/Office 2008 (the whole folder!)

Then use Spotlight to find EVERY preference with "Microsoft" in its name and
delete it. The problem is probably that 2008 has imported some settings
from 2004 during installation. Those settings are wrong, and are causing
the issue.

Then do a re-install off Office 2008. With all the previous preferences
gone, you should get a clean install this time, and the thing may work well
enough to get you through.

Personally, I would do nothing and wait. I have low confidence that this
routine will solve the problem.

Hope this helps

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Several days ago my wife went out and purchased the new Office 2008 which I
can't wait to try. My whole purpose for buying it when she did was so that I
could have it with me when I took the business trip I am currently on.

So I thought I'd be smart and I had her create an image of the disc using
Toast so I wouldn't have to carry along the packaging and everything (plus I
like to have it just in case problems arise). I copied the image from my
desktop which is actually Windows. Everything seemed fine. No errors were
presented anywhere along the images journey. So now that I am away I installed
Office. Problem is now that Powerpoint (my most used app, what are the odds)
won't open.

A couple of side notes. I am running about as fresh of an install of Leopard
as you can get, plus its all updated and what not. One strange occurrence
through all of this was when I mounted the image it took over an excess of 20
mins to actually mount. I'm thinking the image is corrupted. A friend proposed
a solution would be to run a checksum on the image, which I did. But what I
over looked was the fact that I need something to check it against. I briefly
looked on the mactopia site of any checksums and googled it as well. So my
question becomes how and where can I get an official checksum to compare it
against?

Suggestions greatly appreciated

-Tom

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]