S
stedman
We have a serious problem with Outlook 2003 and Cached Exchange Mode
Situation:
- we use roaming profiles
- in Outlook the Cached Exchange Mode is activated
- the OST-file is saved in the local profile folder
A while ago our user names have been changed. On all laptops a local profile
folder is created with the old user name. The full path to the OST-file is
saved in the mail settings, for example "C:\Documents and Settings\<old user
name>\Local Settings\Application Data\Microsoft\Outlook\outlook.ost"
When the user log on to a laptop on which he didn't work before, a new local
profile folder is created, based on the new user name: "C:\Documents and
Settings\<new user name>"
When the user opens Outlook, the applications tries to find the OST-file in
the location which is saved in the mail settings, the location with the old
user name. Outlook gives an error because the folder where the OST-file
should be, doesn't exist.
How do we manage this? Is it possible to exclude the mail settings from the
roaming profile?
Please help me out.
Situation:
- we use roaming profiles
- in Outlook the Cached Exchange Mode is activated
- the OST-file is saved in the local profile folder
A while ago our user names have been changed. On all laptops a local profile
folder is created with the old user name. The full path to the OST-file is
saved in the mail settings, for example "C:\Documents and Settings\<old user
name>\Local Settings\Application Data\Microsoft\Outlook\outlook.ost"
When the user log on to a laptop on which he didn't work before, a new local
profile folder is created, based on the new user name: "C:\Documents and
Settings\<new user name>"
When the user opens Outlook, the applications tries to find the OST-file in
the location which is saved in the mail settings, the location with the old
user name. Outlook gives an error because the folder where the OST-file
should be, doesn't exist.
How do we manage this? Is it possible to exclude the mail settings from the
roaming profile?
Please help me out.