Offline store file

[Jesse Boyce]

I'm deploying Office 2003 via Group Policy using a MST file created using the
Custom Installation Wizard. In the Exchange Settings (page 18), I specify
the exchange settings, with %username% for the username. I also then go into
More Settings and tick Enable Offline Use and set the path & filename of the
offline store to %USERPROFILE%\Local Settings\Application
Data\Microsoft\Outlook\outlook.ost and the directory for the offline address
book files to %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\

When the software is deployed, it doesn't seem to translate the
%USERPROFILE% variable properly, causing Outlook to fail when loaded. I have
to manually go into Mail in the Control Panel and set the locations by hand.
Is there any reason why it is not working with %USERPROFILE%? Thanks.

 

[Sue Mosher [MVP-Outlook]]

%USERPROFILE% should work. Can you determine what location Outlook is using
instead of the correct path?

 

[Jesse Boyce]

When I go into Mail under Control Panel to verify the location of the offline
file, it's exactly as it is entered when creating the MST (ie.
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\outlook.ost).
It doesn't seem to be correctly translating the %USERPROFILE% variable for
some reason.

 

[Sue Mosher [MVP-Outlook]]

That's not good. Can you extract the .prf file (export it from the last
screen of profile configuration) and post it in the body of your next
message? Don't include the mapping sections, which are always the same.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Jesse Boyce]

PRF file details are below:

; Section 1 - Profile Defaults

[General]
Custom=1
DefaultProfile=Yes
OverwriteProfile=Append
ModifyDefaultProfileIfPresent=TRUE

; Section 2 - Services in Profile

[Service List]
ServiceX=Microsoft Outlook Client
ServiceEGS=Exchange Global Section
Service1=Microsoft Exchange Server
ServiceEGS=Exchange Global Section
Service2=Outlook Address Book

; Section 3 - List of internet accounts

[Internet Account List]

; Section 4 - Default values for each service.

[ServiceX]
CachedExchangeMode=0x00000002
CachedExchangeSlowDetect=TRUE

[ServiceEGS]
CachedExchangeConfigFlags=0x00000100
MailboxName=%UserName%
HomeServer=mailserver

[Service1]
OverwriteExistingService=Yes
UniqueService=Yes
MailboxName=%UserName%
HomeServer=mailserver
OfflineAddressBookPath=%USERPROFILE%\Local Settings\Application
Data\Microsoft\Outlook\
OfflineFolderPath=%USERPROFILE%\Local Settings\Application
Data\Microsoft\Outlook\outlook.ost
AccountName=Microsoft Exchange Server

[Service2]

;[ServiceX]
;FormDirectoryPage=
;-- The URL of Exchange Web Services Form Directory page used to create Web
forms.
;WebServicesLocation=
;-- The URL of Exchange Web Services page used to display unknown forms.
;ComposeWithWebServices=
;-- Set to TRUE to use Exchange Web Services to compose forms.
;PromptWhenUsingWebServices=
;-- Set to TRUE to use Exchange Web Services to display unknown forms.
;OpenWithWebServices=
;-- Set to TRUE to prompt user before opening unknown forms when using
Exchange Web Services.

[Service Removal]
MSFS=
CCMSVC=
CCMAIL=

 

[Jesse Boyce]

If I apply the extracted PRF file by hand, it seems to fix the problem and
OUtlook loads properly.

 

[Sue Mosher [MVP-Outlook]]

So, maybe the .prf file wasn't getting installed at all by the .mst? I'd
check the MST File Viewer to make sure the .prf file is there along with the
ImportPRF registry entry.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers