oft file

[Kelley]

I installed another program that uses MSDE. It would not install so I
uninstalled BCM. Now, I have installed it again, I directed it to use an
existing database and I recieved the following mesage:
Your . oft file for message class IPM . contact . BCM . Account has a wrong
version . Request version 2.00 . 3123.0 , . oft form version 1.00 . 1616.00
Help, please. I am not tech savvy.
Thank you.

 

[Guy Lapierre]

If you reinstall BCM from your original Office disk then it is probably an
older version than what you had previous. Have you tried updating BCM to its
most current version?

 

[Kelley]

Thank you for your response. I downloaded and installed SP 1, 2 & 3 for BCM
Update and SB Accounting. I received the same message when I launched
Outlook.

My contact folders, "Accounts in Business Contact Manager" and "Business
Contacts in Busioness Contact Manager" both appear in the folder list. If I
click on one of them, it shows the contact names in the view pane. But, I
cannot open the contacts.

Also, the "Business Tools" drop down menu is missing, it is between "Tools"
and "Help". Without that drop down menu, I cannot import the file I exported
prior to starting all this, ie,my backup.

Thank yu again for your assistance.

Kelley Judd

 

[Leonid S. Knyshov]

Thank you for your response. I downloaded and installed SP 1, 2 & 3 for
BCM
Update and SB Accounting. I received the same message when I launched
Outlook.

My contact folders, "Accounts in Business Contact Manager" and "Business
Contacts in Busioness Contact Manager" both appear in the folder list. If
I
click on one of them, it shows the contact names in the view pane. But, I
cannot open the contacts.

Also, the "Business Tools" drop down menu is missing, it is between
"Tools"
and "Help". Without that drop down menu, I cannot import the file I
exported
prior to starting all this, ie,my backup.

Thank yu again for your assistance.

Kelley,

Your BCM is currently not installed correctly. Check in Help -> About ->
Disabled Items and ensure that it's enabled. Then Go to File -> Manage Data
Files and add the BCM database. There may be some additional steps required
that you can call me about. My contact information is on my website.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy

 

[Kelley]

Thank you for your response. I did it the hard way. First, I backed up
everything. Then I uninstalled BCM and MS Office. Then I reinstalled Office,
patched it and BCM v2. It is working now.

Thank you again for your help.

Regards,

Kelley Judd
Palm Desert, CA