often cannot insert images into Word document

[mbtoloczko]

I'm still having the same problem with inserting images into Word
documents that I mentioned about a month ago in this thread:

http://groups.google.com/group/micr...l?hl&lnk=gst&q=insert+images#a71b0d0f38974b79

It seems to be most prevalent when attempting to modify existing
".doc" files that were created with Word 2004. I have also seen it
happen with ".doc" files created in 2008. Its the same situation as
before. When I try to insert any type of image (gif, jpg, png, eps)
file Word 2008 will complain that a converter doesn't exist for the
file type. Same system setup as mention before: OS X 10.5.4. Word
12.1.2, MacBook Pro 2.6 GHz, 2 GB of RAM. Per CyperTaz's question in
the other thread, yes I have repaired permissions. I am very
fastidious about keeping the operating system in good condition. I
always do a repair permissions after installing any software.

 

[CyberTaz]

Have you by any chance removed or deleted anything from the MS Office 2008
folder? Do you have more than one version of Office currently installed?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[mbtoloczko]

Nothing deleted from the "Microsoft Office 2008" folder. Yes, I have
a copy of "Microsoft Office 2004" installed on the machine. I use it
to run the older version of Excel because the new version lacks VBA.
Anyhow, it seems that someone has found what is causing the bug:

http://word.mvps.org/Mac/Word2008Issues.html#Graphics

Just as suggested in that webpage. Drag-and-drop of images works fine
where using the "Insert Picture" option fails. Now if MS would just
fix the problem.

 

[CyberTaz]

Well, I don't mean to rain on your parade, but the issue addressed by item
#6 of that page *was* corrected by the SP1 (12.1.0) update. Also, if you
reread the item you'll see that D'n'D was *not* recommended as the solution
- it was simply noted in the first paragraph that it continued to work even
though the Insert command didn't. The second paragraph provided the
preferred solution at the time. [BTW - the "someone" was me ]

It is no longer a universal bug & I've seen no reports of the problem not
being corrected on systems that are properly updated. If you're experiencing
similar symptoms they're being caused by a different problem. [It should be
noted that the 12.1.2 update has introduced a similar bug involving the
Insertion of PDF file types *only*, but that is a *new* issue & hasn't yet
been fixed. Other file types should insert correctly with no problem.]

Drag and Drop is a workaround - not a fix - which is only effective because
it *bypasses* the import filters Word employs when the proper method is
used. It isn't a preferable alternative to Insert & can lead to other issues
further down the road - especially if the document containing D'n'D images
is forwarded to a Windows system.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[mbtoloczko]

The bug must not be completely fixed because if I close all palettes,
I can insert images using the InsertPicture command from the "Insert"
pulldown menu or from the keyboard. (I setup shortcuts for both.) My
Word docs contain lots of images, so its not practical to close all
palettes any time I need to insert an image. If you have some
connection with MS, I would appreciate assistance in tracking down the
source of the bug and fixing the issue rather than continuing to
suggest that there is something wrong with the installation of Office
on my computer. There is nothing wrong with my setup. The issue is
more likely that there is something about the customizations that I've
done that's causing the bug to continue to manifest with my setup.

Well, I don't mean to rain on your parade, but the issue addressed by item
#6 of that page *was* corrected by the SP1 (12.1.0) update. Also, if you
reread the item you'll see that D'n'D was *not* recommended as the solution
- it was simply noted in the first paragraph that it continued to work even
though theInsertcommand didn't. The second paragraph provided the
preferred solution at the time. [BTW - the "someone" was me ]

It is no longer a universal bug & I've seen no reports of the problem not
being corrected on systems that are properly updated. If you're experiencing
similar symptoms they're being caused by a different problem. [It should be
noted that the 12.1.2 update has introduced a similar bug involving the
Insertion of PDF file types *only*, but that is a *new* issue & hasn't yet
been fixed. Other file types shouldinsertcorrectly with no problem.]

Drag and Drop is a workaround - not a fix - which is only effective because
it *bypasses* the import filters Word employs when the proper method is
used. It isn't a preferable alternative toInsert& can lead to other issues
further down the road - especially if the document containing D'n'Dimages
is forwarded to a Windows system.

Regards |:>)
Bob Jones
[MVP] Office:Mac

Nothing deleted from the "Microsoft Office 2008" folder. Yes, I have
a copy of "Microsoft Office 2004" installed on the machine. I use it
to run the older version of Excel because the new version lacks VBA.
Anyhow, it seems that someone has found what is causing the bug:

Just as suggested in that webpage. Drag-and-drop ofimagesworks fine
where using the "InsertPicture" option fails. Now if MS would just
fix the problem.

 

[mbtoloczko]

The bug must not be completely fixed because if I close all palettes,
I can insert images using the InsertPicture command from the "Insert"
pulldown menu or from the keyboard. (I setup shortcuts for both.) My
Word docs contain lots of images, so its not practical to close all
palettes any time I need to insert an image. If you have some
connection with MS, I would appreciate assistance in tracking down the
source of the bug and fixing the issue rather than continuing to
suggest that there is something wrong with the installation of Office
on my computer. There is nothing wrong with my setup. The issue is
more likely that there is something about the customizations that I've
done that's causing the bug to continue to manifest with my setup.

Well, I don't mean to rain on your parade, but the issue addressed by item
#6 of that page *was* corrected by the SP1 (12.1.0) update. Also, if you
reread the item you'll see that D'n'D was *not* recommended as the solution
- it was simply noted in the first paragraph that it continued to work even
though theInsertcommand didn't. The second paragraph provided the
preferred solution at the time. [BTW - the "someone" was me ]

It is no longer a universal bug & I've seen no reports of the problem not
being corrected on systems that are properly updated. If you're experiencing
similar symptoms they're being caused by a different problem. [It should be
noted that the 12.1.2 update has introduced a similar bug involving the
Insertion of PDF file types *only*, but that is a *new* issue & hasn't yet
been fixed. Other file types shouldinsertcorrectly with no problem.]

Drag and Drop is a workaround - not a fix - which is only effective because
it *bypasses* the import filters Word employs when the proper method is
used. It isn't a preferable alternative toInsert& can lead to other issues
further down the road - especially if the document containing D'n'Dimages
is forwarded to a Windows system.

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 9/12/08 6:58 PM, in article
(e-mail address removed),

Haven't had time to look further for the source of the bug, but drag
and drop of images files into Word docs seems to be fine work around.
No issues with it yet.