I use a regular ISP. The problem is that I have to delete enough of
the emails kept in various folders -- Inbox and other folders I
created to organize incoming email -- in order for OL2002 to accept
new incoming emails. In fact, OL is so clogged that to delete emails
I have to use shift+del. Simply clicking Delete won't do it.
Time for a new PST, then, if that's what you're using, or judicious use of
AutoArchive, as Ms. Orland suggests. The sentence "I use a regular ISP"
doesn't actually state what type of account you have created, but it does lead
me to believe you're using a POP account. Therefore, with Outlook closed,
open the Mail applet in Control Panel, click the "Data Files" button, then
click "Add". Create a new PST. ONce it has been created and you are back at
the Mail applet's window, click E-mail Accounts, select "View or change
existing e-mail accounts", click Next, and in the "Deliver new e-mail to the
follwing location" drop-down at the lower left, select the new PST you just
created. OK out of the Mail applet, then start Outlook. You'll now have a
new, emtpy set of folders as your default folders. You'll also see your old
folders if you look at the folder list. You can move active things, like your
calendar contents, from the old folder to its corresponding new default
folder, but leave all the old mail behind. Since it is still available, you
can reference it at any time, but you'll no longer be adding to that PST so it
won't be getting larger.