J
James
Some people in my small company are having an issue with Outlook 2003 SP3
running on WinXP Pro SP2 in an Exchange Server 2003 SP2 enviroment. Two
people with laptops have the same issue. When they connect using Cisco VPN
client (ver 4.8.01.0300) from home, Outlook prompts for username and
password.
Entering the correct info does not help -the prompt just comes back
even after multiple attempts. Rebooting does not help. The VPN client has
no problem connecting and staying connected as they can access other network
resources. This problem just began occuring a few days ago. Outlook
is not set to prompt for a password. When they are connected to our
office LAN there is no issue. Also, the issue does not occur when
using a wireless broadband internet service - only when using thier
ISP's at home (wired or wireless). This does not seem to be an ISP issue as
I had
one of the people take an identically configured spare laptop home and
it works fine. I have un/reinstalled the VPN client several times and
checked thier Outlook profiles to make sure they are the same as the
other users here. Also, OWA does not work either - just brings up a blank
page as if the VPN isn't connected (normally works fine over VPN). Any
ideas? Anybody seen this before? If this is not the correct group for this
issue, please advise me of the correct group. Thanks!
running on WinXP Pro SP2 in an Exchange Server 2003 SP2 enviroment. Two
people with laptops have the same issue. When they connect using Cisco VPN
client (ver 4.8.01.0300) from home, Outlook prompts for username and
password.
Entering the correct info does not help -the prompt just comes back
even after multiple attempts. Rebooting does not help. The VPN client has
no problem connecting and staying connected as they can access other network
resources. This problem just began occuring a few days ago. Outlook
is not set to prompt for a password. When they are connected to our
office LAN there is no issue. Also, the issue does not occur when
using a wireless broadband internet service - only when using thier
ISP's at home (wired or wireless). This does not seem to be an ISP issue as
I had
one of the people take an identically configured spare laptop home and
it works fine. I have un/reinstalled the VPN client several times and
checked thier Outlook profiles to make sure they are the same as the
other users here. Also, OWA does not work either - just brings up a blank
page as if the VPN isn't connected (normally works fine over VPN). Any
ideas? Anybody seen this before? If this is not the correct group for this
issue, please advise me of the correct group. Thanks!