OL2000 to OL2002, .pst files compatible?

[MPascual]

I have just recently exported my mailbox using Personal
File folder(.pst) format from Outlook 2000. I have a brand
new PC with Outlook 2002. I went ahead and imported my
Personal Folder file(.pst) from Outlook 2000 to Outlook
2002. Everything seems to work fine, except, when I try to
send an e-mail using a contact from my "Contacts" it
doesn't recognize any of the names at all. Is it a problem
with the compatibility with Outlook 2000 to 2002? I have
tried Outlook 2002 to Outlook 2002, Outlook 2002 to
Outlook 2000 and it seems to work just fine. The only way
I can e-mail my contacts on the Outlook 2002 machine is to
manually go into the contact folder and right click a
contact and manually send mail from there. Any
suggestions? Thanks for all the future input!

 

[Jocelyn Fiorello [MVP - Outlook]]

This is a common occurrence when moving to OL2002 -- the association
between the Contacts folder and the Outlook Address Book gets broken.
To fix it, go to Tools | E-mail accounts, select "View or change
existing directories or address books", and click OK. If you don't see
the OAB in the Directories and Address Books list, click the Back
button, then select "Add a new directory or address book", then
"Additional Address Books", and add the OAB. Then keep clicking Back
until you get back to the first dialog box, and go back to the
Directories and Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to
make sure the Contacts folder(s) you want to display are listed. If any
of them aren't listed, you'll need to enable those Contacts folders as
Outlook Address Books by right clicking the folder, selecting
Properties, clicking the Outlook Address Book tab, and checking the
"Show this folder as an E-mail address book" box. Make sure you restart
Outlook after making these changes.

--
Jocelyn Fiorello
MVP - Outlook

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