OL2002 Error Message -HotFix 827149 does Not Work

[Marc]

POP3 Error is corectly documented in OL2002 / Hotfix 827149... However this
does NOT correct the problem.

I can find no other suggestions... Can Someone asist with this intermittent
issue??

THANKS!

 

[DL]

Might be nice to know what the err. msg was, without having to trawl through
the hotfix kb to find it

 

[Marc]

Sorry for not having all the details!!

The error message that I receive intermittently is:

Task 'smtp server name - Sending and Receiving' reported error (0x8004210A):
'The operation timed out waiting for a response from the receiving (POP)
server. If you continue to receive this message, contact your server
administrator or Internet service provide (ISP).'


I attempted to download the HotFix SP3, but a message correctly appears that
it was already installed. Interesting that it does not allow me to choose to
Reinstall it should I so desire.

I made the needed registry changes as directed, yet the above error continues.

Also I use two accounts when I sign in to Oultlook. #1 Is my "primary (and I
don't get an error message from this one), while the one I always get the
error message is my "Secondary".....

 

[DL]

When you say two accounts, are these both on the same profile?

 

[Marc]

DL...

Yes... they are both on the same profile.

And thank you for continuing to try to help me solve this.......

Marc