OL2003 Crash: Faulting App outlook.exe, faulting module user32.dll

[PGC]

WinXP Pro SP2
MS Office Small Bus Ed.
Outlook 2003
--
W2003 Svr SP2
Exchange 2003 SP2

Hi,

I recently joined WXP laptop to domain and installed Outlook2003 via policy.
I then went to configure Outlook for RPC over HTTP and it crashed giving the
following application event:

Event ID: 1000
Source: Microsoft Office 11
"Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module user32.dll, version 5.1.2600.3099, stamp 45f02d7c, debug? 0,
fault address 0x00052bbe."

This happens as soon as you select "Basic Authentication" in the drop-down
for the RPC configuration. All other config options work except selecting
"Basic Auth".

As MS Office Small Bus was already installed, I removed my installation of
Outlook 2003 and removed Outlook from the installation of MS Office Small
Bus and rebooted. I then re-installed stand-alone Outlook2003 and tried
again and have the exact same problem.

As this laptop will be away from the main office, I would really like to get
Outlook working in HTTP mode rather than using OWA.

I can't find any match for the above error with any of my searches - Any
suggestions?

PGC

 

[PGC]

Found it. This was being caused by a corrupt profile. To resolve;

Use the Mail applet in the control panel and delete the current default
profile and then create a new one.

PGC