OL2003 w/Business Contact Manager

[Steve Crowder]

I installed Office 2003 Professional and have tried four times to install the second CD containing the Business Contacts Manager. I keep getting the error "Setuup failed to configure the server" and then the install fails. What the heck is going on?

 

[Sue Mosher [MVP]]

Business Contact Manager is new enough that we don't have a lot of solid troubleshooting information yet. If you get errors during setup, if BCM does not load even after you edit the LoadBehavior registry value, or if the database does not load, you should initiate a support incident with Microsoft at http://support.microsoft.com/default.aspx?scid=fh;en-us;incidentsubmit.You will need a .Net Passport, but there should be no charge for filing the request for help.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers