-> [OL2007]: Corrupt address book. How to repair? <-

[Steve JORDI]

Hi,

In Outlook 2007, under XP Pros SP2, I have a strange problem when
composing a new message.

When I click on the "To..." button, it opens the address-book
where the users with an email are listed. This is correct.

Well, the list seems to be corrupt.
Some persons appear without an email. Trying to get their properties
returns an error message stating that it doesn't have a SYNCID (I
think, I don't have handy right here).
This way I can't delete them either.

Also, some persons without emails are listed. They all have a
fax number though that is strangely formatted.
For example, it is listed as "Firstname Lastname@+41 ..."
Not all persons with a fax appear in the list. So it doesn't
seem to be a problem related to Business Fax number formatting.

Now I told Outlook to run the "Office diagnostics..." and it didn't
find any error.

Then I passed the .PST file to scanpst.exe and this latter didn't
find any problem either.

Any clue on how to get rid of those fax "users" and the other
empty ones?

I tried to suppress some contacts and recreate them, they seem
to be fixed now, but I would like to have a secure way to
"un-corrupt" my address book.

Thanks for any help.



Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Roady [MVP]]

What did you change before this corruption occured?
If you did a migration/import to get those addresses from another
system/version; which method did you use?
Are the contacts showing up correctly in your Contacts folder?

 

[Steve JORDI]

What did you change before this corruption occured?
If you did a migration/import to get those addresses from another
system/version; which method did you use?

Nothing besides synchronizing my HP iPaq 111 (Win Mobile 6)
I could'nt say when this actually took place. Just noticed
this yesterday.

Are the contacts showing up correctly in your Contacts folder?

Yes, in the Contacts folder, everything is fine. I checked.
It looks fine on the PDA as well.

Any clue?

Sincerely,
Steve JORDI

(Remove the K_I_L_LSPAM from my email address)

 

[Roady [MVP]]

Create a backup of your Contacts and then remove them. Then force a sync
from the Mobile device to Outlook and see if they are recreated correctly
now.

Otherwise; restoring from backup would always be an option.



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