OL2007 hangs on retrieving mailbox settings

[Robert (AAT)]

I am trying Office 2007 Beta. During the installation process it said that
there could not be two copies of OL on the machine, so I had it delete
OL2003. Installation finished without errors.

Now, after starting OL2007 Beta, it migrates user setting and then starts to
retrieve mailbox settings, then the progress bar stops. Left it on overnight
still sitting in the same place. Task Manager does not indicate it is 'not
responding'

Any suggestions?

 

[Diane Poremsky [MVP]]

Did you reboot after installing? did you try a new profile? Upgrading
profiles can be problematic.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[Xanyar]

I have the same problem as well, as soon as I start Outlook 2007 after
upgrading from 2003 it says "Retrieving Mailbox Settings..." and then nothing
else happens!

Ur help is really appreciated as I can't access my calendar and emails...

 

[Robert (AAT)]

Additional info:

After end tasking it, the window says that it is waiting for a response from
me. I can only activate the window that shows the progress.

Robert

 

[BillR [MVP]]

Try a new profile and add your accounts manually.

 

[Robert (AAT)]

that did the trick, thanks.

Try a new profile and add your accounts manually.

 

[Ada Pan [MSFT]]

Hello customer,

From the post log, this issue appears to concern a product that has not yet
been released. The Managed newsgroups are provided for selected released
products.

You may find support for this and most beta products from Microsoft
Corporation at https://beta.microsoft.com.

Hope this helps.

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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