OL2007 now times out 1 of 3 POP3 mailboxes, Windows Mail works fine!?!

L

LVLPAR

I've been running OL2007 for 3-4 weeks now, upgraded from Office 2003
on Windows Vista Business.

Issue is Outlook 2007 started timing out on one of the three POP3
mailboxes I run. It worked fine for WEEKS. Not a server issue - I
configured Windows mail (new name for OL Express?) to check it and it
pulls mail from that mailbox fine. Also run a POP3 mail checker in
the Sidebar that gets unread totals for all three mailboxes fine. Can
also login via POP3 and pull mail via Palm Treo cell phone...

OL2007 Error # 0x8004210A - timeout waiting on receiving (POP) server.

I know I know... but nothing was changed, worked Mon-Thu, died Fri.
- Same AV (McAfee) , firewall (native Vista)
- Same cable modem/router (Linksys)
- last MS update installed on Sept 28th
- yada yada

Again OL Express reads it, OL 2007 times out.

I have admin access to the server in question, nothing in the POP3
logs indicating an error - sessions show up at the correct time, but
no mail is ever retreived.

Google searches returned possible culprits such as router MTU? huh?
really? but that wasn't changed either.

Other ideas?

TIA - /\/\itch
 
W

web-dept

I came to this forum looking for answers for EXACTLY the same problem.
Outlook 2007 was working fine with my POP3 account. Now, it times out trying
to connect to the POP3 server. I configured Windows Mail for the same POP3
account. It works fine. I even deleted all accounts in Outlook 2007 and
imported the account settings from Windows Mail. It still doesn't work.
 
B

BillR

Is McAfee email integration enabled? If it is then disable it. Also try
increasing your server timeout.
 
W

web-dept

Thanks. I did completely disable McAfee. There are over 300 POP3 accounts on
the server that are working fine. Windows Mail also worked on the problem PC.
It's not a problem at the mail server. I did resolve the problem though.

The PC, with the problem, belongs to a client of mine that was "at wits
end". I found a post of a similar problem that was resolved by simply
installing an Office 2007 Service Pack. So I check his installation for
updates. Help > Check For Updates. There were 11 updates available for his
installation. I ran the updates...problem solved.

Not sure why the problem occured suddenly.
 
B

BillR

A service pack or just updates? SP1 for Office 2007 is still in testing.
Glad it worked for you.
 

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